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Halifax: Current account reviews

4.13
Based on 939 reviews, last reviewed 5th Sep 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025
Emma D's avatar
Emma D

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Good but app and processes could be clearer

3
Overall good but i feel Halifax should’ve been clearer with the specific terms and conditions for the reward current account. Part of the conditions to gain reward is spending a certain amount of money using the account but it was not made clear that DD’s and standing orders do not count and what counts is using the card is shops. I’m sure it’s in the small print somewhere however, i was unable to find the info when i looked and it’s only now that i have opened the account i realise DD’s/standing order don’t count. This should be more clear when you apply for the account and shouldn’t have to be in small print (if it is) Reviewed on: 4th April 2023

Easy smooth banking

5
Lovely app to use, easy to transfer money, good customer service Reviewed on: 4th April 2023

My Halifax

5
Sure and secure bank. Always ready and assist for everything about banking house insurance and mortgage. Reviewed on: 4th April 2023

Friendly

5
Always out to support customers need. They know what you need before you think of it. Reviewed on: 3rd April 2023

Helpful

5
Happy, friendly and willing to help staff. Reviewed on: 3rd April 2023

So superb

5
They’re so supportive and fast in handling everything you can never go wrong with this bank Reviewed on: 3rd April 2023

Very good Bank

5
I’m Halifax customer for long time I have current and regular saver accounts and I’m very satisfied ny their work and customer service Reviewed on: 3rd April 2023

My life-long bank...but not sure if it's the best

4
On the positive side, Halifax customer service is always fantastic. Which is why I've stayed with them for so long. I only ever hear about new products via the app, when I login. I'm not sure many of these are relevant to me. I also find the app quite difficult to navigate. Reviewed on: 3rd April 2023

Good Reward Account

3
Good Reward Account. They pay £5 per month Reviewed on: 2nd April 2023

Current Account

4
Always good helpful friendly staff, wish the opening times were longer in the branches that remain open though. Reviewed on: 2nd April 2023

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