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Halifax: Current Account reviews

4.12
Based on 908 reviews, last reviewed 3rd Mar 2025
800% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

4

Reliable, easy service. Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025
JW's avatar
JW

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (909)

Review of the Halifax, Current Account:

Best banking app

5
The best banking app Ive ever used. Intuitive and everything you need in one place including card information, help chat and accounts from other banks Reviewed on: 31st May 2023

Customer focused

5
Great customer service and easy to use app Reviewed on: 7th March 2023

Great banking services

5
Halifax helps you manage your money and has a good loan interest rate Reviewed on: 6th March 2023

Great current account

5
Reliable with a host of benefits such as cash back extras, a good overdraft and a monthly cash bonus. Reviewed on: 5th March 2023

Great banking

4
Brilliant banking app allows access to all accounts. Reviewed on: 1st March 2023

Never any issues and customer service is 10/10

5
Best bank I've ever been with - never had any issues and they're always easy to reach on the phone and app. Reviewed on: 28th February 2023

Brilliant for everyday banking

5
I use their app and branch services and have always found the service and availability amazing. Reviewed on: 28th February 2023

Poor service

1
To be honest, I have been With them for years Am I have no idea why. The customer service is rubbish and they have closed branches locally. The app is clunky and the fees are expensive for overseas transactions. Reviewed on: 25th February 2023

Ok

4
Long way to wait on the phone to speak to advisor. No option to cancel credit card online, not in branch, need to call to cancel it! Reviewed on: 23rd February 2023

More than a decade without any issues

5
I’ve had my account for years and never had an issue, staff at any branch I visit have always been helpful and polite. Reviewed on: 21st February 2023

HALIFAX CURRENT ACCOUNT

5
Excellent customer service and easy banking experience and great app great regular saver account for saving monthly Reviewed on: 19th February 2023