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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.28 (255 reviews)

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4.14

Based on 255 reviews, last reviewed 9th Oct 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

5

Handy while on holiday paying for more expensive items. Handy while on holiday paying for more expensive items. Reviewed on: 9th October 2024

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (255)

Review of the Halifax, Clarity Credit Card:

Great card with benefits

YOU CAB DO GOOD WHILST YOU SPEND WITH THIS CARD - WHAT'S NOT TO LIKE ABOUT THAT. Reviewed on: 9th November 2018

Fuss free currence

I can use the card abroad without currency charges. It always works. Reviewed on: 12th April 2024

ok in every way do use this bank

ok in every way do use this bank Reviewed on: 18th February 2024

I got this card for using abroad mainly as the charg...

I got this card for using abroad mainly as the charges are less Reviewed on: 15th February 2024

Brilliant for using on holiday abroad.

Brilliant for using on holiday abroad. Excellent rate of conversion. Feel protected by carrying a card versus £ cash. Reviewed on: 13th January 2024

Payments declined, terrible customer service

Travelling in Australia. First decline happened in Singapore after the first purchase went trough ok. Second decline was a £500 purchase using Apple Pay. App chatbot totally useless and recommends a phone call. Spent 45 minutes, most of it on hold, and was told the problem was not with the card but was caused by Apple Pay purchase value limits and it would clear after 24 hours. It didn’t. First transaction the following day worked and the second didn’t. Tried using the physical card and PIN, as suggested by a fraud rep during the call but that didn’t work either. Luckily I have a Monzo card so will be using it for the rest of my holiday. If you were thinking of using a Clarity card for your holiday, think again. I shall be cutting mine up when I get home. Reviewed on: 16th October 2023

Excellent for overseas

As long as you pay it off in full each month there’s no charges, interest and most importantly, no foreign transaction fees. The perfect holiday companion, much better than changing and taking loads of cash abroad! Reviewed on: 24th August 2023

Best travel credit card

Great rates and service. Always easy to administer Reviewed on: 24th August 2023

Useless for travel, security procedures in the dark ages

Have previously had a barclaycard travel credit card, mondo and still have a chase debit card for using abroad. Been using clarity credit card for the last 18 months and nothing but issues. Blocked multiple times while abroad. No option to authorise transactions through app, they insist on using text message which is archaic, and more importantly not feasible when using local SIM cards in different countries. Have had to rely on may chase card, cash or colleagues. Getting through to a helpline requires 20-30 mins of waiting. Some reps don't appear to be able to access previous notes about your card. For simple things like setting up Apple Pay, you need to call them! and not dialling from a phone, but through the app. And even when done through the app, if I doesn't register as through an app, and therefore higher authorisation, they can't verify your card for Apple Pay. I've also had a rep send me a replacement card, due to a flag for possible compromise, with the same credit card number - idiotic. Honestly cannot recommend them Reviewed on: 15th August 2023

Easy to use

It's a credit card. Easy to pay with. No issues. Reviewed on: 13th August 2023

Good card poor customer service

Card is great but if you need a replacement it takes a long time Reviewed on: 15th June 2023

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