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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.92 (158 reviews)

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3.76

Based on 158 reviews, last reviewed 13th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experienc... Read more Reviewed on: 21st December 2024

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

F...

Halifax Fixed Rate Mortgage reviews (158)

Review of the Halifax, Fixed Rate Mortgage:

Great customer service

Great customer service and excellent interest rates on fixed rate mortgages Reviewed on: 21st July 2017

Really poor customer service

It is incredible how bad their customer service is. They are literally useless. Everything has to go through a broker, the person on the phone was completely unable to assist with even the most basic questions. Reviewed on: 1st September 2023

Very helpful and friendly

Not feeling of getting forced into buying or renewing policy of home mortgage with them. Always a great experience Reviewed on: 31st August 2023

Mortgage

Easy to use did it all on line ……. Reviewed on: 20th August 2023

Great rates and easy to use

Offered us great rates when times were tough and have been very easy to use. Easy to get in contact with the right person when needed Reviewed on: 14th August 2023

One of the only ones that would do a one year self employed mortgage

Made me feel valued. Easy process. Great rate and competitive despite being an non standard customer. Reviewed on: 28th June 2023

Brilliant service and product

Renewed my fixed rate mortgage and the man looking after my case could not have been more helpful - so glad I called to get everything sorted! Reviewed on: 2nd June 2023

Helpful product, easy to understand

Simple mortgage product that’s clearly explained. If ever there’s a question, the terms and conditions are clear and can usually find the answer there. Friendly staff on the phone when I’ve had to call as well. Reviewed on: 31st May 2023

Renewed

I took out my original mortgage with Halifax and they were amazing for the period of the fixed term and then we went onto a variable rate…ugh crippled. And I left this for so long because I didn’t want to call (silly anxiety) eventually I did and honest to god it was the easiest longest phone call I have ever made and I came away better off than I was before! I kick myself for leaving it so long but hey ho maybe I wouldn’t have gotten such a good deal had I done it sooner, silve... Reviewed on: 11th April 2023

Easy to renew mortgage

Our fixed rate was coming to an end in December, but I was able to obtain a competitive rate 3 months early through the Halifax app which beat what my broker was able to find from a whole of market search. Never had a problem with customer service, overpayments easy to start and stop as needed. Reviewed on: 11th April 2023

Quick and easy to get a suitable mortgage, proactive communication from their side throughout!

Quick and easy to get a suitable mortgage, proactive communication from their side throughout! Reviewed on: 10th April 2023

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