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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.92 (158 reviews)

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3.76

Based on 158 reviews, last reviewed 13th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

18%

Latest highest rating:

5

HAYLEY VELLAM IS AN EXCELLENT MORTGAGE ADVISOR My mortgage advisor Hayley Vellam was excellent. She is truly an asset to Halifax. I went through a mortgage broken first and had a terrible experienc... Read more Reviewed on: 21st December 2024

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

F...

Halifax Fixed Rate Mortgage reviews (158)

Review of the Halifax, Fixed Rate Mortgage:

Great Deals for Home Owners

A quick and easy transition from our current fixed mortgage to a new 5 year deal Reviewed on: 4th January 2018

Good mortgage provider

Good provider, even hand delivered a welcome present the day we moved in. Reviewed on: 22nd February 2023

Brilliant

Quick, easy to arrange! They helped through every stage of the process and were eager to get it over the line Reviewed on: 22nd February 2023

Great company!

Really competitive, best APR rates on the market. Mortgage advisors are really knowledgeable! Reviewed on: 22nd February 2023

Excellent service

Friendly staff, competitive rates and instant replies from the customer service line Reviewed on: 1st February 2023

I've been with the Halifax branch for years .

I have a visa card also a mortgage with the halifax branch. I've been with them for years now it's a very good company i'm pleased with the service i've received so far. I also do online banking so i can keep an eye on my money. you can also called them anytime to discuss anything the customer service is brilliant. I just applied for a mortgage holiday for a couple of months they were so understanding and helpful. Reviewed on: 13th January 2023

Mortgage

I like it and ready to help always Reviewed on: 13th January 2023

Excellent customer service

Setting up our mortgage with Halifax was hassle-free and we were guided through the process by such helpful advisors. We have even been entered into an ongoing monthly giveaway to have your mortgage paid off just for setting up the account! Reviewed on: 12th January 2023

They Lost my ID and didn't admit it until we followed up

In the stages of verifying my identity, they lost my ID and didn't admit it until we followed up several times. They did offer compensation, but it wasn't even close to being enough to compensate for the time it took us to fix their mistake. This caused us a month delay and put us in a worse negociating position with the sellers of the house. Reviewed on: 21st July 2022

Wretched service, liars!

We started looking for houses only after we spoke to mortgage brokers at Halifax and received the letter of principle. We found our dream house (much below the threshold set by Halifax), had hours of discussions with Halifax and then hired the attorneys and others to process the buy. Halifax even deducted the mortgage plan charges etc from our account, but a few days later Halifax cancelled our mortgage application with no reason specified whatsoever. Absolutely none given! We ... Reviewed on: 14th July 2022

Inefficient Mortgage Advisors

Avoid these guys for mortgage, the approval in principal letter Halifax provides is crap and never trust it. They got our hopes high and finally even without giving a proper reason they cancelled our loan application. We lost around £1000 because their inefficient service. Reviewed on: 6th July 2022

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