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Halifax: Reward Current Account reviews

Name: Reward Current Account
Rating: 4.37 (192 reviews)

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4.36

Based on 192 reviews, last reviewed 10th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

24%

Latest highest rating:

4

Reward yourself with a cost effective current account! An account with some great benefits such as multi - trip travel insurance, mobile phone and car breakdown insurance too - definitely a cost effective ... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

Reward a/c £5 pm for this a/c Only they do not pay it. Try phoning, its from one dept to another, same questions same "can you hold on a moment". It's like f... Read more Reviewed on: 10th August 2023

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About this product

The Halifax Reward Current Account charges a low monthly fee which is waived when you deposit a set amount each month.

With the Halifax Reward Account, each year, you can choose the monthly reward you’d like. Other benefits include exclusive savings offers and cashback. Halifax also has a mobile banking app.

Halifax Reward Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Reward Current Account reviews (192)

Review of the Halifax, Reward Current Account:

Holiday nightmare turned good

Travel insurance is very good and comprehensive. Purse stolen but quickly settled with minimum fuss and nightmare quickly over Reviewed on: 10th September 2016

Current account paying £5 a month

I've held a Halifax current account for years, and now hold a second, joint account, too. Both pay £5 per month as long as we pay £750 in every month - my salary goes into one then gets partially transferred into the other account. So I earn £10 per month for banking with Halifax. You have to watch out not to go overdrawn, though, as charges are high. The staff in my local branch are also really helpful and polite, and queues are always kept to a minimum. A bit of a shame about the online e-saver and the online cash ISA rates, these used to be much better a few years ago. Reviewed on: 26th January 2016

Mostly good sometime really bad

Halifax over an overall basic service which they do really well but what they don't do well is specific tailor made packages for the individual if you are looking for this then I suggest that you go elsewhere because you will not find it at Halifax. Reviewed on: 24th January 2016

Frequent fine fiver... forever?

It's great that a fiver is paid into my account each month but will this last? With Halifax promising 'extra' maybe the fiver can be turned into a tenner? Reviewed on: 23rd January 2016

perfect savings!

just got this last year and im so pleased with it!! its so easy to do on online banking and its so easy to use!! i am thinking of putting more money in to get the rewards u get from this! Reviewed on: 14th January 2016

Basic stuff

When I joined, I was invited with a £100 swap over. The credit checks came back perfect but they never did give the reward to me. The branch in Haverfordwest is a nightmare! They keep changing the queue positions and what's the point in having three windows when only one is open! People wishing to deposit cash get in the way because of the poorly placed cash deposit machine. I hate going into branch. Reviewed on: 30th December 2015

Customer Service Beyond My Expectations

Chatting to a customer service advisor and I happened to ask about transferring an account to my Halifax reward Account. The advisor asked me if I had the details of the account so she could do the switch for me. Unfortunately I had not changed the address details since my move. That wasn't a problem to her and she promptly printed off the change of address details for the other bank, helped me fill it in, wrote out an envelope and put the paperwork in. I was seriously impressed with her help and assistance in transferring a TSB account over to Halifax. Reviewed on: 29th December 2015

Ok experience

I have had a Halifax current account for over 15 years. I am happy with the account and not had issues. The customer service is fine, but I have not had to contact them for any recent issues. The website is good as you can see all your accounts clearly. Reviewed on: 24th December 2015

Free money, whats not to like?

I've had a halifax reward current account for a while and never had any major issues with it. The free £5 a month isn't bad considering you don't really need to do anything to get it apart from a minimum payment in and a couple of direct debits out. The basic overdraft fees aren't too bad (£1 a day if less than about £1800) but if you go over that, it increases to £2 a day or £3 a day.. obviously if you're needing to use that much of your overdraft, £90 a month in overdraft fees isn't going to help, but overall a good account. Reviewed on: 24th December 2015

Awful

We got a joint account, they should warn you if the other party decides to spend, spend spend and really they should be a bit more considerate! Left as couldn't stand them! Reviewed on: 24th December 2015

Tricky start but eventually all sorted

I have had a reward saver account for a while now and everything was fine for a good while until I needed to change some of my direct debits and the way money came into and went out of my account. Suddenly the £5 month reward stopped arriving. So I set up a meeting with an advisor and went away after an hour hoping all was sorted, but 3 months later I realised things were still not working out properly. I went into a different branch and had another meeting with a very helpful advisor who has at last helped me sort everything out so it now all works well and the £5 arrives on time. The Halifax also back paid all the £5 I had missed out on, so it was definitely worth me persevering with them to get it sorted. So in essence I would say that this is a good account to have but keep an eye on your account. Reviewed on: 24th December 2015

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