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Review of the Halifax, Reward current account:

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Customer Service Beyond My Expectations

Chatting to a customer service advisor and I happened to ask about transferring an account to my Halifax reward Account. The advisor asked me if I had the details of the account so she could do the switch for me. Unfortunately I had not changed the address details since my move. That wasn't a problem to her and she promptly printed off the change of address details for the other bank, helped me fill it in, wrote out an envelope and put the paperwork in. I was seriously impressed with her help and assistance in transferring a TSB account over to Halifax. Reviewed on: 29th December 2015

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