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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.83 (424 reviews)

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4.83

Based on 424 reviews, last reviewed 9th Apr 2025

16700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Helpful staff and friendly advice given when needed Helpful staff and friendly advice given when needed Reviewed on: 9th April 2025

Latest lowest rating:

1

Had a problem when setting up access to their online... Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fi... Read more Reviewed on: 6th January 2024

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (424)

Review of the Hanley Economic Building Society, Savings:

Highly recommended

A great all round experience with an excellent savings rate. Reviewed on: 26th March 2025

Good service on phone, very polite & prompt.

Good service on phone, very polite & prompt. Good interest rates. Reviewed on: 9th April 2025

Helpful service

A good place to keep my savings. Easy to stay in touch Reviewed on: 9th April 2025

Great savings account.

Great savings account. good interest rate Reviewed on: 9th April 2025

Great Building Society to deal with

Any contact by phone or by email has been very easy. Staff are unfailingly helpful, friendly, polite and informative. Reviewed on: 9th April 2025

Have been a member of HEBS for over 50 years.

I have been a member of the Hanley Economic Building Society for more than 50 years for Mortgage and Savings. HEBS have always acted in a professional manner. Reviewed on: 9th April 2025

The rate offered for a longer fix was too good to miss.

The rate offered for a longer fix was too good to miss. Reviewed on: 9th April 2025

Very helpful and friendly place.

Very helpful and friendly place. Reviewed on: 9th April 2025

Was very easy to open and maintain my savings account

Was very easy to open and maintain my savings account Reviewed on: 9th April 2025

Occasionally tollerable, but mostly nit so good.

Occasional great savings accounts, but mostly very poor. Customer service is mixed, with some excellent helpful staff, and others you need to avoid. Chaps fees are excessive and are required over £10k which is far too low, but they appear to use them as a secondary income stream. The refular saver rate is one of the lowest interest rates on moneyfacts. In summary, Hanley Economic can be very difficult to deal with, but occasionally savers can get a good deal when they need money. Reviewed on: 9th April 2025

Always Brillant customer service.

Always Brillant customer service. Easy to use and used by my whole family, specifically my elderly grandmother who does not trust big banks/ Reviewed on: 9th April 2025

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