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Review of the Hanley Economic Building Society, Savings:

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Occasionally tollerable, but mostly nit so good.

Occasional great savings accounts, but mostly very poor. Customer service is mixed, with some excellent helpful staff, and others you need to avoid. Chaps fees are excessive and are required over £10k which is far too low, but they appear to use them as a secondary income stream. The refular saver rate is one of the lowest interest rates on moneyfacts. In summary, Hanley Economic can be very difficult to deal with, but occasionally savers can get a good deal when they need money. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society, we look to pay fair and consistent interest rates over the long term. We also offer a service to review your savings accounts, which we can arrange for you. We review our Chaps fees and levels on a regular basis, including the fees that our bank charge the Society. Please contact the Society on 01782 255000 if you wish to arrange a savings review or to discuss this matter further. Many Thanks. Response date: 10th April 2025

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