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Hanley Economic Building Society: Savings reviews

4.76
Based on 598 reviews, last reviewed 28th Apr 2026
71% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Investing in an ISA I wanted to invest in an ISA I received good advice and was satisfied with the interest. Reviewed on: 6th April 2026
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Latest lowest rating:

1

Don't give them your biometric data, breach of trust. The online application process has software problems, which in my case somehow resulted in a ridiculous security requirement of asking for my biometri... Read more Reviewed on: 28th April 2026
Janet J's avatar
Janet J

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (598)

Excellent service by Julie

5
Excellent service, highly professional, amazing ambassador for HEBS. Reviewed on: 28th April 2023

Hanley Economic Building Society Branch Review

5
Clare dealt with us today and the service was superb. I would highly recommend. Thank you. Reviewed on: 28th April 2023

What I need from a Building Society

5
Excellent branch, good staff and good parking. Reviewed on: 28th April 2023

Professional

5
Nothing could be better - absolutely great customer experience. Clare was professional and friendly. First class. Reviewed on: 28th April 2023

Excellent

5
Excellent customer service. Already fine, no changes needed. Reviewed on: 17th April 2023

Excellent personal service!

5
My mortgage adviser made sure I was informed about all the options and then talked me clearly through the application process. I had prompt, friendly and professional service throughout and I am delighted with the outcome. Reviewed on: 13th April 2023

Very professional and friendly

5
Served today at the Stone branch by Lindsey, she was very helpful, patient and professional and friendly. A pleasure to be there Reviewed on: 11th April 2023

Local

5
Could have one late night opening per week and/or Saturday in Stoke. Reviewed on: 31st March 2023

Good

5
Could you re-open Bursley or Tunstall branches? Reviewed on: 31st March 2023

Perfect

5
A Visa debit card/Mastercard would be an improvement. Reviewed on: 12th March 2023

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