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Hanley Economic Building Society: Savings reviews

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4.80
Based on 477 reviews, last reviewed 9th Aug 2025
97% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

The Festival Park staff are exceptionally friendly,... The Festival Park staff are exceptionally friendly, helpful and knowledgeable. In fact the Newcastle branch staff are the same Reviewed on: 9th August 2025
Patrick R's avatar
Patrick R

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F
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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (477)

Brilliant

5
Hannah is kind, helpful and polite. A bonus to HEBS family. Reviewed on: 8th October 2018
Helen B's avatar
Helen B

Mint

5
Excellent customer service. Went the extra mile for me. Reviewed on: 1st August 2018
Mr A Bell's avatar
Mr A Bell
Reply from Hanley Economic Building Society Thank you for your lovely feedback! Response date: 29th August 2018
The Hanley Economic Building Society Logo
Hanley Economic Building Society

Efficient

4
An online banking option would be better. Reviewed on: 1st August 2018
Steven's avatar
Steven

remedied

3
the problem was remedied, so all fine now Reviewed on: 20th June 2018
Bogdan L's avatar
Bogdan L

Friendly

5
All good and friendly service at The Hanley. Reviewed on: 22nd May 2018
Thomas's avatar
Thomas

Brilliant

5
Friendly and smiling staff. Nothing is too much trouble, and always a friendly word. Reviewed on: 22nd May 2018
Mrs Lewis's avatar
Mrs Lewis
Reply from Hanley Economic Building Society Thank you for your wonderful feedback of our staff! Response date: 30th July 2018
The Hanley Economic Building Society Logo
Hanley Economic Building Society

Good

4
Staff in the Hanley branch are friendly. Reviewed on: 22nd May 2018
Vivienne's avatar
Vivienne

Brilliant

5
Staff are always pleasant and helpful. Nothing is too much trouble. Reviewed on: 22nd May 2018
Keith's avatar
Keith

Local

5
I like the local branch and the friendly staff in them! Reviewed on: 7th March 2018
E Simmons's avatar
E Simmons

Excellent

5
Excellent and friendly local service. Reviewed on: 7th March 2018
June's avatar
June

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