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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.83 (455 reviews)

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4.83

Based on 453 reviews, last reviewed 11th Apr 2025

19400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Customer service is very good. Customer service is very good. I had difficulty accessing my online account. The person I dealt with was most helpful. Reviewed on: 11th April 2025

Latest lowest rating:

1

Had a problem when setting up access to their online... Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fi... Read more Reviewed on: 6th January 2024

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (455)

Review of the Hanley Economic Building Society, Savings:

Great

I like the branch and the staff are very helpful Reviewed on: 28th April 2017

Base rate tracker account has been very competitive

Base rate tracker account has been very competitive Reviewed on: 9th April 2025

HEBS Savings

HEBS started with a very good Iterest Rate, but then fell behind. If you don't include the reference no while transferring the money, your money woudn't be credited to your account (fair enough), but once sorted, you won't get the Interest on it for those days even if the money was with the Society. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society we look to pay a fair and consistent interest rate over the long term for our savers. All standing orders should receive interest from the date received by our bank. If the reference number was omitted, the interest received will be manually back dated to the date the funds were received. Please contact our Savings Team, on 01782 255 000, who will be happy to review your feedback. Response date: 10th April 2025

Excellent savings rates

Excellent savings rates, especially one that matches Bank of England rate Reviewed on: 9th April 2025

Exerlant service

Very friendly staff service was great Reviewed on: 9th April 2025

Great customer service and great products.

Great customer service and great products. Easy to navigate website where you can check savings rates. In branch personnel friendly and knowledgeable on products. I feel that my savings are safe and they are reliable. Reviewed on: 9th April 2025

Friendly and knowledgeable staff.

Friendly and knowledgeable staff. I've been with the hanley for 49 years savings and had two mortgages always great advice given. Reviewed on: 9th April 2025

I have complete trust in the Hanley Economic.

The staff are very friendly and helpful. They have a good knowledge of their savings products. I am very happy that I have savings with the Hanley Economic Building Society. Being an OAP I need to have complete confidence in the people who are looking after my savings. Reviewed on: 9th April 2025

We have used Hanley economic since 1963, first as a...

We have used Hanley economic since 1963, first as a mortgage provider and now as a secure place for our savings. We have always had good advice and never, in all those years had any issues for concern. that's an excellent record Reviewed on: 9th April 2025

Helpful staff with a smile and knowledge.

Helpful staff with a smile and knowledge. Reviewed on: 9th April 2025

Better savings rates needed to retain custom

Wish to stay with society but offer poor rates on savings compared banks and other financial institutions Reviewed on: 9th April 2025

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