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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.83 (471 reviews)

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4.83

Based on 471 reviews, last reviewed 26th Apr 2025

1700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy to set up - could do with longer opening hrs in... Easy to set up - could do with longer opening hrs in local brnaches Reviewed on: 26th April 2025

Latest lowest rating:

1

Had a problem when setting up access to their online... Had a problem when setting up access to their online account. It required me to change the user ID after using the one sent in the post, all seemed fi... Read more Reviewed on: 6th January 2024

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About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (471)

Review of the Hanley Economic Building Society, Savings:

HEBS Savings

HEBS started with a very good Iterest Rate, but then fell behind. If you don't include the reference no while transferring the money, your money woudn't be credited to your account (fair enough), but once sorted, you won't get the Interest on it for those days even if the money was with the Society. Reviewed on: 9th April 2025

Reply from Hanley Economic Building Society Thank you for your feedback. As a mutual building society we look to pay a fair and consistent interest rate over the long term for our savers. All standing orders should receive interest from the date received by our bank. If the reference number was omitted, the interest received will be manually back dated to the date the funds were received. Please contact our Savings Team, on 01782 255 000, who will be happy to review your feedback. Response date: 10th April 2025

Easy to set up - could do with longer opening hrs in...

Easy to set up - could do with longer opening hrs in local brnaches Reviewed on: 26th April 2025

Simple savings plan.

Simple savings plan. Having a building society in the town centre helps. Reviewed on: 22nd April 2025

Great savings rate and easy to contact and speak to...

Great savings rate and easy to contact and speak to a local employee. Reviewed on: 18th April 2025

Excellent service, friendly staff, nothing is too mu...

Excellent service, friendly staff, nothing is too much trouble. Reviewed on: 18th April 2025

I had forgotten my memorable information

I had forgotten my memorable information and got locked out of my account. The customer services team quickly helped me get back on line. Reviewed on: 18th April 2025

Excellent Customer service

I experienced very good customer service, my call was answered in few seconds Reviewed on: 18th April 2025

Very positive, friendly, professional, good rate of...

Very positive, friendly, professional, good rate of interest, pleasant staff Reviewed on: 17th April 2025

answer questions clearly

staff are always pleasant and attentive. excellent customer service Reviewed on: 17th April 2025

Easy and convenient savings account

Easy and convenient savings account Reviewed on: 17th April 2025

friendly and helpful staff

Always very friendly and helpful staff Reviewed on: 17th April 2025

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