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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.68 (352 reviews)

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4.45

Based on 352 reviews, last reviewed 28th Feb 2025

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

4

In branch service review I like going to the local Tring branch and be able to ask questions, set-up new accounts and offered advice by your professional staff. Reviewed on: 28th February 2025

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Latest lowest rating:

1

The company failed to inform Me of several savings... The company failed to inform Me of several savings rate reductions throughout 2024 and when i complained they were arrogant and totally un - unders... Read more Reviewed on: 1st October 2024

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (352)

Review of the Harpenden Building Society, Savings:

In branch service review

Clean, welcoming branch with kind, friendly staff. Reviewed on: 31st August 2024

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 9th September 2024

Harpenden Building Society Branch Review

No improvement needed. Wondeful, helpful, knowledgeable staff, in fact it's a pleasure to go into Leighton Buzzard's branch. Best shop in Leighton. Isabella, Bev and the staff are first class. Reviewed on: 1st January 2024

Reply from Harpenden Building Society This is great to read. I will make sure that this is passed to Isabel and the Leighton Buzzard team. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024

Harpenden Building Society Branch Review

Harpenden Building Society is the only remaining 'bank' or building society in Tring. I like being able to go to the branch in person. I have not yet been able to log-in to my account online. Teething problems that need to be sorted out. Reviewed on: 1st January 2024

Reply from Harpenden Building Society Thank you for your feedback, it is appreciated. i hope we were able to resolve your teething issues with our online portal, but if not please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 5th February 2024

Harpenden Building Society Branch Review

You're on my doorstep, open all the time. Staff are lovely, they know you. Disability access is good. Reviewed on: 1st January 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024

Harpenden Building Society Branch Review

It's a mutual, but please improve your savings rates. Reviewed on: 1st January 2024

Reply from Harpenden Building Society Thank you for your feedback. We have and are continuing to make significant changes across our savings range, and as a result 99% of our savers are getting a higher than average rate. We have also recently added a feature to our website to encourage customers and non-customers to register so that they can stay informed for Harpenden Building Society news. This includes information on new products, up to date rates and how to apply. In the meantime if i can be of any further assistance to you then please do not hesitate to contact me at [email protected] Jon Sweeting Commercial Manager Response date: 5th February 2024

Harpenden Building Society Branch Review

Personal contact. The staff at the Leighton Buzzard office are warm and friendly. Having an office/branch is key to our decision to place our funds with Harpenden. Reviewed on: 1st January 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 5th February 2024

Harpenden Building Society Branch Review

Helpful and friendly service in the Leighton Buzzard branch. Reviewed on: 1st January 2024

Reply from Harpenden Building Society This is great to read. I'll make sure this is passed to Isabel and the Leighton Buzzard team. Kind regards, Jon Sweeting Commercial Manager Response date: 5th February 2024

Harpenden Building Society Branch Review

On the high street, easy to use and friendly staff. Reviewed on: 1st January 2024

Reply from Harpenden Building Society This is great to read. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 2nd August 2024

Great company that I would recommend.

Trustworthy and reliable in keeping your money safe as well as growing it too. Reviewed on: 12th December 2023

Reply from Harpenden Building Society Hi Ruby, Thank you for your lovely review. We are delighted you are pleased with your Harpenden Building Society account. We really appreciate your feedback. Jon Sweeting Commercial Manager Response date: 13th December 2023

Very helpful and knowledgeable staff

Staff at Harpenden branch are very helpful. They are knowledgeable about all savings products and provided excellent advice Reviewed on: 1st December 2023

Reply from Harpenden Building Society Hi Sylvia, Thank you for your review and this is great to read. I'll pass your comments onto Louise and the team at Harpenden Branch. Jon Sweeting, Commercial Manager Response date: 4th December 2023

Harpenden Building Society Branch Review

The staff are always ready to help and take their time to talk to you. Always very welcoming anytime of day. Reviewed on: 29th November 2023

Reply from Harpenden Building Society Thank you for your review, this is great to read. Jon Sweeting, Commercial Manager Response date: 4th December 2023

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Harpenden Building Society: Savings reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Harpenden Building Society Savings reviews (352)

In branch service review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Harpenden Building Society Branch Review

Great company that I would recommend.

Very helpful and knowledgeable staff

Harpenden Building Society Branch Review

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