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Harpenden Building Society: Savings reviews

Name: Savings
Rating: 4.67 (354 reviews)

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4.42

Based on 354 reviews, last reviewed 14th Apr 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

4

Opening hours not so good, but staff are very helpful Opening hours not so good, but staff are very helpful Reviewed on: 27th March 2025

Latest lowest rating:

1

Failure to make a deposit into a new ISA account. Registered and opened an account. Failed to transfer the first deposit from my bank because an additional reference is incorrect. Sort code and acct n... Read more Reviewed on: 14th April 2025

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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Harpenden Building Society Savings reviews (354)

Review of the Harpenden Building Society, Savings:

Easy and good way of saving, opened account online i...

Easy and good way of saving, opened account online in minutes… Reviewed on: 4th September 2024

Reply from Harpenden Building Society Hi Bertaston Thank you for your feedback. Kind regards, Emma Sinclair Senior Savings Operations Manager Response date: 6th September 2024

In branch service review

Very friendly staff, and knowledgeable. Reviewed on: 30th September 2024

Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

The staff are very friendly and helpful. Reviewed on: 30th September 2024

Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

Very helpful attitude. Going beyond the call of duty. 10/10. Reviewed on: 30th September 2024

Reply from Harpenden Building Society This is great to read and we are delighted you are pleased with the service you have received. Thank you for your feedback. Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

Personal service (with real people). Reviewed on: 30th September 2024

Reply from Harpenden Building Society Thank you for your feedback, it is really appreciated. Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

So far, the fact it is the only Building Society or Bank in Tring. The products on offer all seem good and suit people's needs. Reviewed on: 30th September 2024

Reply from Harpenden Building Society Thank you for your feedback, this is great to read and i'm pleased our products suit your needs! Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

The sponteinity, positive help, supportive team and always, always willing to answer any query/questions about interest rates and all the staff are so helpful. We've now got a new branch manager and she's just so bubbly and laid back. Thank you Harpenden Building Society. Reviewed on: 30th September 2024

Reply from Harpenden Building Society What a lovely review to read! We're thrilled that you are pleased with the service you have received- and i agree with your comments about the branch and support teams. They are an asset to the Society. Thanks once again for the feedback. Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

Staff always friendly and helpful. Reviewed on: 24th September 2024

Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024

A very prompt updating of my book and free post back...

A very prompt updating of my book and free post back again. Good information sent about needing to update. Always helpful and kind Reviewed on: 20th September 2024

Reply from Harpenden Building Society Hi Jennifer, Thank you for your feedback and we're thrilled you are pleased with our service! We appreciate your feedback. Jon Sweeting Commercial Manager Response date: 24th September 2024

In branch service review

Customer service in branch is second to none - staff always have time to deal with your queries. Reviewed on: 20th September 2024

Reply from Harpenden Building Society Thank you for your feedback, this is great to read. Jon Sweeting Commercial Manager Response date: 28th October 2024

In branch service review

Nice, friendly staff. Always very helpful. How can you improve on excellence?. Reviewed on: 20th September 2024

Reply from Harpenden Building Society A lovely to review, and your last comment mirrors similar words I use in my annual review with my line manager! Joking aside, we are delighted you are pleased with the service you have received. If we can't improve on excellence, then we will just have to try our best to maintain it! Thanks once again for your feedback. Jon Sweeting Commercial Manager Response date: 28th October 2024

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Harpenden Building Society: Savings reviews

No new 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Harpenden Building Society Savings reviews (354)

Easy and good way of saving, opened account online i...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

A very prompt updating of my book and free post back...

In branch service review

In branch service review

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