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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.31
Based on 404 reviews, last reviewed 5th Sep 2025
86% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

good speaking to Anya and very helpful, much better... good speaking to Anya and very helpful, much better than digital conversations etc Reviewed on: 29th August 2025
alan c's avatar
alan c

Latest lowest rating:

1

Why saving rates keep falling but mortgages do not? Very poor practice at this BS. They keep reducing savers rates ( twice in the last two months) but not the mortgage interest. Their Standard Variable... Read more Reviewed on: 1st September 2025
LL's avatar
LL
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (404)

In branch service review

5
The friendly staff and the fact that we can still see people face-to-face rather than everything being online is great. Reviewed on: 7th July 2025

In branch service review

5
Local office , Good hours, Such friendly, helpful team here. Reviewed on: 1st July 2025

In branch service review

5
Personal and friendly service is a joy. Reviewed on: 1st July 2025

In branch service review

5
I haven't got online banking and it was great to have staff to help me. Reviewed on: 1st July 2025

In branch service review

5
The face to face customer service I received in your Radlett branch today has been first class. Reviewed on: 27th June 2025

In branch service review

5
The staff were all very helpful. Reviewed on: 27th June 2025

In branch service review

5
I appreciate that there is a physical office which is fairly local, that I can go to and speak with a person Tring branch staff are welcoming, friendly, very helpful, informative and efficient. Reviewed on: 27th June 2025

In branch service review

3
Staff in branch are really helpful. Good to deal with humans, too many online only accounts. No choice and I am sick of good building societies neglecting their loyal customers. Reviewed on: 27th June 2025

In branch service review

5
Excellent, friendly staff, Great customer service. Reviewed on: 27th June 2025

In branch service review

5
Easy to talk to staff on telephone and very helpful. Reviewed on: 27th June 2025

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