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Harpenden Building Society: Savings reviews

View other Harpenden Building Society products
4.25
Based on 441 reviews, last reviewed 22nd Apr 2026
10% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
8%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

Great online service Account opening as a new customer was very quick and straightforward. Great savings interest on accounts compared to most Banks or building Societies... Read more Reviewed on: 22nd April 2026
Clement - Elizabeth Osuhor's avatar
Clement - Elizabeth Osuhor

Latest lowest rating:

2

Put "Sign In" at the top of the Home page I was looking forward to the new website, which has been promised for some years now. Looks great. But....where is the Sign In option??? Idiot design.... Read more Reviewed on: 22nd April 2026
HCG's avatar
HCG
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About this product

Our Harpenden Building Society savings account reviews can help you to find out what life as a Harpenden Building Society customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Harpenden Building Society Savings reviews (441)

I received a telephone call yesterday for a request...

4
I received a telephone call yesterday for a request regarding a charity donation nomination Found this quite surprising but if you do need an answer anything to do with young people (boys and girls ) especially if they play football would be good. If you do not have that any organisation that's close will be OK. You can choose. Regards Charles Forrester Reviewed on: 12th December 2025
C W F's avatar
C W F
Reply from Harpenden Building Society Dear Mr Forrester, Thank you for your kind note. For context, we encourage customers to provide feedback (both positive and negative) to help us continue delivering outstanding customer service and accounts that meet our customers’ needs while offering fair value. To encourage this, customers who are happy to leave their details are entered into a prize draw to choose one of our selected charities for a £100 donation. Following your note, we have made a donation to a youth-based charity. Once again, may I thank you for your feedback (both this time and previously). If I can be of any further assistance to you, please do not hesitate to contact me at [email protected]. Kind regards, Jon Sweeting Commercial Manager Response date: 18th December 2025
Harpenden Building Society Logo
Harpenden Building Society

I am unable to log in

1
I am unable to log in as I have the wrong internet browser. This seems to be an ongoing problem which needs to be addressed ASAP. Please get it sorted. Reviewed on: 10th December 2025
N RAT's avatar
N RAT

In branch service review

4
Local branch, good service, Trusted. The rates could be higher though. Reviewed on: 1st December 2025

In branch service review

5
When we lived in Radlett, we loved staff members they are understanding, knowledgeable, nothing was too much trouble. Reviewed on: 1st December 2025

In branch service review

5
Very helpful and friendly efficient staff. Reviewed on: 1st December 2025

In branch service review

5
It small independent and friendly. The savers interest rates could be better. Reviewed on: 1st December 2025

In branch service review

5
Very knowledgeable, friendly and helpful staff in Yarn. Service as it should be - not often found these day. Reviewed on: 1st December 2025

In branch service review

5
Very happy to have a local branch in the town, extremely helpful staff. Preferably to online. Reviewed on: 1st December 2025

In branch service review

5
Friendly helpful staff - Always pleasant. It was great to have a local building society in Tring. So sad that it is moving away. Reviewed on: 1st December 2025

In branch service review

5
It is small and friendly with knowledgeable staff. Reviewed on: 4th November 2025
Reply from Harpenden Building Society This is great to read, thank you for your feedback. Jon Sweeting Commercial Manager Response date: 18th December 2025
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Harpenden Building Society

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