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Valerie B

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Review of the Harpenden Building Society, Savings:

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Surprise interest rate drop

I opened an ISA this October, understanding it was an interest rate of 4.35%. Just checked today and it is 1.6%. Was not told about this, unlike other societies. Reviewed on: 17th December 2025

Reply from Harpenden Building Society Hi Valerie, Thank you for your note, and I apologise if there has been any confusion regarding the interest rate on your account. From your message, it appears that you applied for an Online Single Access ISA in October. This account offers a higher rate if you make one or fewer withdrawals per calendar year, and a lower rate if you make more than one. Interest is accrued at the lower rate throughout the year, and provided that no more than one withdrawal has been made, the higher rate will be applied when interest is compounded on 31st December. If you would like me to check the status of your account or if you have any further questions, please do not hesitate to contact me at [email protected]. Kind regards, Jon Sweeting Commercial Manager Response date: 18th December 2025

Review of the Chorley Building Society, Savings:

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Excellence

A great building society with good interest rates and excellent customer service Reviewed on: 5th March 2025

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