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Hastings Direct: Home Insurance reviews

3.08
Based on 57 reviews, last reviewed 28th Dec 2024
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
40%
See only 4 star reviews
16%
See only 3 star reviews
7%
See only 2 star reviews
4%
See only 1 star reviews
33%

Latest highest rating:

5

Great price, not had to contact them yet though Great price, not had to contact them yet though Reviewed on: 5th September 2024
Ben Robbins's avatar
Ben Robbins

Latest lowest rating:

1

Blanket Refusal To Renew Home Insurance Received anote 28.12.24 saying they would not renew our home insurance when it runs out in a month. No specific reaosn given, juts that some area had ... Read more Reviewed on: 28th December 2024
Terry Tortoise's avatar
Terry Tortoise

About this product

Before taking out a home insurance policy, you should check customer reviews to be confident that the provider is reputable. Although a secure policy is key, a provider you can trust is just as important. We collect Hastings Direct home insurance reviews to provide you with insight from genuine policyholders.

Hastings Direct offers buildings insurance, contents insurance and a combined policy of the two. Choose between Hastings Direct and Hastings Premier, depen
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Hastings Direct Home Insurance reviews (57)

Review of the Hastings Direct, Home Insurance:

My renewal premium has increased by over 30%.

3
My renewal premium has increased by over 30%. I will be looking for alternative supplier Reviewed on: 4th September 2024

Blanket Refusal To Renew Home Insurance

1
Received anote 28.12.24 saying they would not renew our home insurance when it runs out in a month. No specific reaosn given, juts that some area had more thefts etc even though I am not aware of any near us. Reviewed on: 28th December 2024

Did not honour home emergency, did not honour storm...

1
Did not honour home emergency, did not honour storm damage claim, did not honour contents and offered less than a quarter of the cost of remedying the internal damage under accidental damage. Also instruct their surveyors to write down poor workmanship or wear and tear or malicious damage to falsify reports in order to reject genuine claims. Avoid like the plague. Reviewed on: 15th October 2024

Leak in my bathroom

1
I had a leak in my house back in June 2023 and Hastings Direct still haven’t completed the works. I have had so many different people from Hastings contact me, mis informing me. I was without carpet in my living room for 8 months. My husband, my 8 year old (7 at the time) and myself had to deal with concrete that was so dusty. We were all coughing a lot because of it. When I asked them for an update, they told me it’s that time of year. People get coughs. Johns of Nottingham who... Reviewed on: 20th September 2024

Great price, not had to contact them yet though

5
Great price, not had to contact them yet though Reviewed on: 5th September 2024

Easy to arrange with excellent insurance cover

5
Easy to arrange with excellent insurance cover Reviewed on: 4th September 2024

Was the cheapest home insurance for what we wanted a...

4
Was the cheapest home insurance for what we wanted and provided good clarification on all the points we asked about. Reviewed on: 4th September 2024

easy to do

5
Bought this year- easy to do - simple questionnaire which covered everything Reviewed on: 4th September 2024

Hastings are great

5
I had hastings for one year it was a smooth experience and they covered everything I needed and wanted. Unfortunately I had to leave as their price had risen a bit too much for me. Leaving was easy, no problems. Reviewed on: 4th September 2024

Excellent company

1
They were very helpful in reducing my yearly premium Reviewed on: 24th August 2024

The best product for the price

5
The best product for the price, comprehensive cover with value Reviewed on: 24th August 2024

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