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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1331 reviews)

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4.82

Based on 1,331 reviews, last reviewed 18th Feb 2025

29% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Wigston branch visit I visited the Wigston branch to open an account and was seen promptly. The assistant Rita was very polite and helpful and explained everything thoroug... Read more Reviewed on: 18th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1331)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Excellent service

It is so refreshing to have a financial institution phone you personally to confirm they have received your application within days of sending it and also so friendly on the phone Reviewed on: 8th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to send us your thoughts. It’s great to hear you value the personal service you’ve received from our team in Nuneaton. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Local and good

Quick and easy service, locally available Reviewed on: 8th December 2023

Reply from Hinckley & Rugby Building Society Thanks for your positive feedback – we’re pleased to retain a presence on your local high street and it’s great to hear you’re happy with our services. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Great product great people

Great rate and term. What is it about building societies that makes it so much more pleasant to deal with them. The people are friendly. Accomodating. Less stressed / happier. It feels like community. Which is I guess exactly what they are. I need to look at moving other accounts to them Reviewed on: 8th December 2023

Reply from Hinckley & Rugby Building Society This really is wonderful to read, thank you for taking the time to pass on your comments. We feel very connected with our local communities and our members, so to hear that translates through the service you receive is very heartening. We will happily pass on your feedback to to our team in Rugby. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Best experience ever

Wow. What a great experience. I received a courtesy call to inform me that my account was open and to thank me for my business. Incredible service. Reviewed on: 8th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to get in touch to tell us about the service you received. Our teams work hard to ensure the service they provide is of a high standard, so it’s great to hear we’re hitting the mark with our members. We will make sure that this is shared with our team at South Wigston. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Great service in the UK

It was so refreshing to phone on a Saturday, have the phone answered by an English speaking person, in England - so good to be able to speak to someone who could easily understand me and vice versa. Reviewed on: 8th December 2023

Reply from Hinckley & Rugby Building Society Thank you for feedback, it’s good you found our staff helpful. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Excellent service

We received superb service from Joanne who dealt efficiently and professionally with opening our new saving account. Reviewed on: 8th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to get in touch to tell us about the service you received from Joanne. It’s great to hear our people have made such a good impression and to pass on comments like this to the individual is a pleasure. We will ensure that your comments are shared with Joanne and her team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

30 Month Cash ISA

I went into my local branch to open a new 30 Month Cash ISA. I was looked after by a knowledgeable member of staff, who ensured that it was the correct product for me. Fast and efficient service at a company that I would recommend Reviewed on: 7th December 2023

Reply from Hinckley & Rugby Building Society Thank you for choosing to invest your Cash ISA savings with the Society, it’s very encouraging to hear you found the staff knowledgeable and they were keen to ensure the account you chose was suitable for your needs. We appreciate you taking the time to pass on your comments. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Great service

Opened a new savings account, very quick and easy, excellent service Reviewed on: 7th December 2023

Reply from Hinckley & Rugby Building Society Thank you for getting in touch to tell us about the service you received from our branch team in Nuneaton. It’s always great to hear feedback like this. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

What a great, friendly and helpful building society

My main contact Rita did everything she said she would and kept me informed of the progress in opening a new account in a short space of time. Thanks Rita! You’re a great asset to HRBS Reviewed on: 6th December 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to get in touch to tell us about the service you received. Our teams work hard to ensure the service they provide is of a high standard, so it’s great to hear this type of feedback direct from our members. We will make sure that this is shared with Rita and the team. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

Great

very helpful staff building society was very Clean the cashier was very helpful Reviewed on: 6th December 2023

Reply from Hinckley & Rugby Building Society Thank you for your feedback, it’s always good to hear our members find our people to be helpful. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel/ Response date: 11th December 2023

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Hinckley & Rugby Building Society: Savings reviews

29% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1331)

Personal Service.

Excellent service

Local and good

Great product great people

Best experience ever

Great service in the UK

Excellent service

30 Month Cash ISA

Great service

What a great, friendly and helpful building society

Great

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