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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2109 reviews)

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4.83

Based on 2,109 reviews, last reviewed 21st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

I was having problems logging into my Accounts. I was having problems logging into my Accounts.But a telephone call to Alice in your Customers Services.resolved the issue very quickly..Excellent Cus... Read more Reviewed on: 21st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2109)

Great customer service

After having bad experiences with other banks it is so nice to go to H &R in South Wigston and receive a friendly welcome. They are very helpful and sort out any queries I have.Many thanks Linda and Rita and keep up the good work. Reviewed on: 15th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Friendly and helpful staff

Having been into both Nuneaton and Hinckley branches have always found the staff very friendly and helpfull Reviewed on: 15th April 2026

It’s a building society local to me and the staff ar...

It’s a building society local to me and the staff are always friendly and helpful with time to explain products to you. Nothing is too much trouble and you are never rushed Reviewed on: 15th April 2026

Excellent customer service from a traditional B S

It is a joy in the 21st century to ring up the H&R building society and have the phone answered promptly by a member of staff who is knowledgeable and helpful about the products they provide. Reviewed on: 15th April 2026

Interest Rate policy on the account has changed

Interest Rate policy on the account has changed for the worse Reviewed on: 15th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. If you would like to give us a call to discuss your account, we would be happy to speak to you regarding this. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Good investment of time and money.

You have been very helpful with sorting out our savings and investments. Friendly and secure environment for discussion of our finances. We are very pleased with the returns we are getting from our ISA’s Reviewed on: 15th April 2026

Staff in branch and online friendly and helpfull wil...

Staff in branch and online friendly and helpfull willing to spend a moment to make it clear Reviewed on: 15th April 2026

I have found HRBS very good at suppling a top saving...

I have found HRBS very good at suppling a top saving rate for my invested money and will continue to support them as long as they can return a fair rate. Reviewed on: 15th April 2026

Highly recommended

Great rates, and excellent customer service from a very friendly team. Reviewed on: 15th April 2026

Coalville branch are excellent.

Coalville branch are excellent. They really now their products Reviewed on: 15th April 2026

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