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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1980 reviews)

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4.86

Based on 1,980 reviews, last reviewed 20th Apr 2026

433% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

I go to the Hinckley &Rugby Building Society in Brou... I go to the Hinckley &Rugby Building Society in Broughton Astley and Hinckley. I have got to say what wonderful Staff they are. There is nothing wh... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1980)

The staff are very helpful

The staff are very helpful when going through their portfolio of products and were also helpful when filling in the application forms etc Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026

Very polite staff, and Linda was very helpful

Very polite staff, and Linda was very helpful Reviewed on: 14th April 2026

Razor head

Always helpful and polite, a good service couldn’t do enough for you Reviewed on: 14th April 2026

The staff in Broughton Astley went out of their way...

The staff in Broughton Astley went out of their way to help us receive the best product. I would everyone to use Hinckley & Rugby Building Society. Ten out of ten. Reviewed on: 14th April 2026

Good range of savings accounts and friendly helpful...

Good range of savings accounts and friendly helpful staff in branch who spend time to fully explain accounts, application process and answer any questions in order for you to make an informed decision. Reviewed on: 14th April 2026

Good savings advice

We have saved with the H&RBS for over 20 years and always found the staff helpful and friendly with advice when changes to rates were discussed. We have saved for our grandsons since they were born, both are now over 18 but we continue to save for them because we find the accounts easy to operate. Reviewed on: 14th April 2026

Always great service at Hinckley Branch

Always great service at Hinckley Branch Reviewed on: 14th April 2026

Account number problems

The branch staff provided account numbers which were not recognised when I wanted to make an electronic payment which resulted in numerous phone calls and trips to branch to resolve. It was eventually solved by Liam at Castle Street who clearly had a better understanding of the operating systems than most of the staff. Reviewed on: 14th April 2026

Reply from Hinckley & Rugby Building Society Good morning, Thanks for taking the time to pass on your feedback which will be shared with the team. I'm sorry to hear you experienced some issues however I am pleased to hear that Liam resolved this for you. If you need any further help at all please do not hesitate to contact your local branch or call us on 0800 434 6343. Response date: 16th April 2026

New account experience

Friendly staff and clear instructions to follow and open account .Very friendly staff.Interest rates on savings very good Reviewed on: 14th April 2026

Very friendly and helpful

They are very friendly and helpful and telephone queries are dealt with in a patient and clear manner, guiding the callerthrough to a satidfactory conclusion. Reviewed on: 14th April 2026

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