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Hinckley & Rugby Building Society: Savings reviews

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4.84
Based on 1,559 reviews, last reviewed 29th Dec 2025
120% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Had a problem with returning cheque error on payee. Had a problem with returning cheque error on payee. Reviewed on: 29th December 2025
Ailish 's avatar
Ailish

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1559)

Coalville Branch service was outstanding.

5
The service from the Coalville Branch was outstanding. Gary and Sue were very helpful, knowledgeable, polite and professional. I would recommend the products and Branch to family and friends. Reviewed on: 7th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

New account

5
Everything was done proficiently. Reviewed on: 6th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Excellent experience

5
The agent who dealt with us was very knowledgeable, extremely pleasant and very helpful with all the paperwork involved in opening a savings account for our grand daughter. We didn't find it straight forward at all, but the agent was very patient with us and was interested in us and our grand daughter as she ploughed through it all. All in all a more then pleasant experience. Reviewed on: 5th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Excellent service & help by friendly staff

5
Safe environment in these difficult times Reviewed on: 5th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Helpful advice

4
Firstly spoketo a receptionist who was very friendly and helpful, she then referred me to another lady who rang me back. Both ladies were efficient and helpful, hence I was able to fill in my form and open a new account. Thankyou. Reviewed on: 5th February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th February 2021
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Hinckley & Rugby Building Society

Excellent customer service

5
Friendly staff who went the extra mile to explain products and offered great customer service, nothing was too much trouble and they kept me informed every step of the way opening my accounts Reviewed on: 3rd February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th February 2021
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Hinckley & Rugby Building Society

Efficient and informative

5
Wanted info on savings. New account set up...passbook arrived.. Good service Reviewed on: 3rd February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 4th February 2021
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Hinckley & Rugby Building Society

Helpful and swift response.

4
With one product coming to maturity,I contacted HRBS and was given help about the option I was looking at and also assistance when I mentioned issues with my online access. Proactive assistance and swift response. Reviewed on: 2nd February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 3rd February 2021
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Hinckley & Rugby Building Society

Went smoothly

5
Quick and efficient Con firmed and completed immediately Reviewed on: 1st February 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 2nd February 2021
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Hinckley & Rugby Building Society

Better than average

4
Completed on on line return but surprised you don’t get any email confirmation No confirmation that application or cheque received Did receive confirmation that cheque had cleared and account active Reviewed on: 29th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this feedback which we have shared with the teams in our branches and head office. We are happy you were satisfied with the service you have received. Response date: 1st February 2021
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Hinckley & Rugby Building Society

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