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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 2,000 reviews, last reviewed 25th Apr 2026
454% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026
Gary P's avatar
Gary P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Excellent service

5
The staff were helpful and knowledgeable about the products and processed my application very quickly. Reviewed on: 23rd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Reminder of the tradition values...

5
Very simple process to open a new savings account with guidance from friendly and knowledge staff, (Rita in my case) Reviewed on: 23rd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Rainy Day 120 Day Notice

4
Generally happy with the level of service received Reviewed on: 22nd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd December 2022
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Hinckley & Rugby Building Society

Excellent service

5
Quick and efficient. Knowledgeable customer service representative. Reviewed on: 22nd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd December 2022
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Hinckley & Rugby Building Society

Quick to answer calls and respond to your queries

5
Opening accounts - all process was dealt very quickly. Staff are very helpful Reviewed on: 22nd December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd December 2022
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Hinckley & Rugby Building Society

Good friendly service

5
Very helpful and explain all aspects. Reviewed on: 21st December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Isa

5
the process of changing to my new isa was so easy with the help of your expert staff at the nuneaton branch Thankyou Reviewed on: 21st December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd December 2022
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Hinckley & Rugby Building Society

Exceptional customer service

5
Every time we have any communication with the Rugby office where our accounts are held, we find we have exceptional service - immediate connection by phone and highly responsive staff who commit to returning your call once a query is raised. Simon Terry's team at Rugby phoned several times to discuss an issue and carried out our requests seamlessly. Reviewed on: 21st December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd December 2022
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Hinckley & Rugby Building Society

Many Thanks. Linda Doyle and Staff at South Wigston.

5
Yesterday we were at the South Wigston Branch to arrange for a new account. It is so refreshing to deal with real people in a friendly one to one meeting. Our particular thanks to Linda Doyle for her personal service, knowledge of the product and welcoming approach. Many Thanks. Reviewed on: 21st December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd December 2022
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Hinckley & Rugby Building Society

Excellent service

5
We have recently opened a savings account and were impressed with the friendly professionalism of all the staff at Hinckley and Rugby Building Society Reviewed on: 20th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 21st December 2022
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Hinckley & Rugby Building Society

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