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Hinckley & Rugby Building Society: Savings reviews

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4.86
Based on 2,000 reviews, last reviewed 25th Apr 2026
454% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026
Gary P's avatar
Gary P

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

New account

4
No long delays waiting for the phone to be answered and very helpful. Reviewed on: 4th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023
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Hinckley & Rugby Building Society

Going Forward

5
opened a new Account very helpful people, Reviewed on: 4th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023
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Hinckley & Rugby Building Society

Excellent service, No pressure.

5
Enquired about opening a cash ISA . Was given the relevant information for me to read. Decided to go ahead completed the form, everything was explained. Excellent service, very professional. Reviewed on: 4th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023
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Hinckley & Rugby Building Society

Great service

5
Friendly helpful staff. Thank you Reviewed on: 4th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023
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Hinckley & Rugby Building Society

Excellent experience

5
Explained everything very clearly, very patient Reviewed on: 4th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023
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Hinckley & Rugby Building Society

Review of opening a new Savings Account

5
The Building Society offers very competitive rates and a very high level of customer service. All the staff at the branch were very helpful and extremely pleasant. The staff were able to answer all our questions regarding the account, and the process for opening the account was very straightforward and efficient. The face to face contact with staff is very important and highly valued, and by far much better than a computer interface. Reviewed on: 4th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023
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Hinckley & Rugby Building Society

Brilliant customer service

5
In these days of online banking and faceless call centres, it was so refreshing to be able to deal with experts face to face! The staff at Lutterworth branch were exemplary: knowledgeable, friendly and efficient. They made choosing and setting up my savings account quick, straightforward and convenient. Reviewed on: 3rd January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 4th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
I opened a savings account which was surprisingly faff free all questions were answered very helpful and informative thank you Reviewed on: 30th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Good choice and service

4
Efficient and friendly service by the customer facing staff Reviewed on: 30th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

Customer service at its best

5
I don’t know anywhere else where you receive a phone call keeping you informed of each process, or, what your choices are. Excellent advice, excellent service. Reviewed on: 25th December 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd January 2023
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Hinckley & Rugby Building Society

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