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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1559 reviews)

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4.84

Based on 1,559 reviews, last reviewed 29th Dec 2025

128% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Had a problem with returning cheque error on payee. Had a problem with returning cheque error on payee. Reviewed on: 29th December 2025

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1559)

Quick and attentive staff

Didn’t have to wait around sorted straight away Reviewed on: 19th February 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 22nd February 2021

Updating savings plan

Thanks to the lowering of interest rates I could close a 90 day account at short notice and transfer most of the amount to two new accounts. Everything happened very efficiently and this will reduce my tax bill! Rugby branch is excellent. Reviewed on: 18th February 2021

Excellent service

Friendly and helpful staff in Nuneaton branch Reviewed on: 18th February 2021

Great service

Professional, friendly service. Reviewed on: 18th February 2021

LONGEST TIME TO OPEN A SAVINGS ON RECORD

OPENING A SAVINGS ACCOUNT AS POA FOR MY MOTHER WHO HAS NOW MOVED INTO A CARE HOME. ONE PROBLEM WAS MY MOTHER HAS NO PROOF OF ADDRESS AS ALL CORRESPONDENCE IS SENT TO MY ADDRESS... SO YOU SHOULD BEAR THAT IN MIND FOR FUTURE APPLICATIONS.I KNOW WE ARE EXPERIENCING STRANGE TIMES AT THE MOMENT BUT STILL HAD TO STAND AND WAIT AT THE DESK FOR OVER AN HOUR WHILST APPROVAL WAS BEING SORT.... AT THE END WE HAD TO LEAVE WITHOUT A PASS BOOK WHICH HAS OBVIOUSLY TAKEN A WHILE TO GET HERE SO COULDN'T USE THE ACCOUNT WHILST WE WERE WAITING. AFTER BEING A LOYAL CUSTOMER AND HAVING MANY ACCOUNTS FOR OVER 30YEARS WITH YOU THIS IS THE WORST EXPERIENCE I HAVE HAD. Reviewed on: 18th February 2021

Good company to deal with

Woman who I raised a query with, was very courteous and helpful and understood the issue quickly and tried to resolve it. Reviewed on: 15th February 2021

Excellent service & help by friendly staff

Nice friendly local office, please do not close this office. Reviewed on: 15th February 2021

good friendly service

recently opened a savings account with a fair rate of interest. No hassle with Pin numbers and made an appointment to complete transaction in branch thus avoiding possible queuing H&R or contact with other customers. Good quick old fashioned personal service. Well done H&R. Reviewed on: 13th February 2021

Very good service

Very helpful and friendly very clear to understand good advice on different products Reviewed on: 12th February 2021

Personal service

We love the personal service we get from this local building society. The staff are always friendly, helpful, knowledgeable and accommodating. Service is quick and the rates are always competitive. Reviewed on: 7th February 2021

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