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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,114 reviews, last reviewed 27th Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026
Jessie M's avatar
Jessie M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

Fabulous

5
A real breath of fresh air. The phone was answered before I had time to settle down for the music!!! I'd made a error with my application and was promised a call back when my application arrived Pleasantly suprised when the following day that it was the same lady i had spoken to who rang me back and all was fine. I know its all relative to sizes of company but that was the service people remember and crave for. Thankyou for my welcome it was like 'Going back to the Future' lol Adrian Reviewed on: 2nd February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023
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Hinckley & Rugby Building Society

Clunky and old-fashioned

3
We identified a best-buy savings product online and decided to apply. It was disappointing to have to use out-dated methods (telephone calls, documents through the post, cheques) for opening the account. Reviewed on: 2nd February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023
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Hinckley & Rugby Building Society

Efficient and professional

5
It was very easy to open my account. New customer opening via postal application. Received everything promptly followed by a courtesy call. Excellent communication and follow-up. Thank you. Reviewed on: 2nd February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023
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Hinckley & Rugby Building Society

good rates

5
Good rates and a flexible monthly deposit. Pity it's not available on line. Reviewed on: 2nd February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023
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Hinckley & Rugby Building Society

Fast service

5
Fast and efficient service Reviewed on: 2nd February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023
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Hinckley & Rugby Building Society

Grate service

5
The staff were very accommodating - informative and clear advice - Grate service Reviewed on: 2nd February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 3rd February 2023
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Hinckley & Rugby Building Society

Helpful customer service. They rang me to check I fully understood the product.

5
They rang and checked I understood all about the product. Reviewed on: 1st February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd February 2023
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Hinckley & Rugby Building Society

Exceptional

5
It was very refreshing to see a customer being looked after and being so efficient would recommend Reviewed on: 1st February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd February 2023
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Hinckley & Rugby Building Society

Helpful and friendly

5
Gave me information on accounts I was considering in able to make an informed decision Reviewed on: 1st February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd February 2023
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Hinckley & Rugby Building Society

Excellent

5
Very efficient and friendly service. Easy to understand and follow the guidance on line. Very friendly staff. Only minor issue was finding the application form on the web page. Otherwise excellent. Reviewed on: 1st February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 2nd February 2023
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Hinckley & Rugby Building Society

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