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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2000 reviews)

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

Very good service explained in detail.

All went well,shame we had to do everything at the counter not very private.Hopefully covid restrictions will soon allow use of the back room. Reviewed on: 9th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023

Very good service received.

Your colleague, Carol, has been very attentive, helpful and understanding. Reviewed on: 9th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023

Excellent service with personal contact

Liked the personal touch ie the telephone. Call pointing out the details of the account I and my wife were opening Reviewed on: 9th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023

Personal assistance at your Rugby Branch

I forgot that you had changed your opening hours, you had notified me. When I arrived at your Rugby Branch after 1400hrs your staff where very accommodating and quickly dealt with my maturing bond Thanks again A Smith Reviewed on: 6th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023

Excellent in all respects

Efficient, helpful and personal service from Rugby Branch. Competitive rates at present too. Fully recommend. Reviewed on: 6th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023

Saving account

Gary was very professional and knowledgeable and could answer all my questions instantly. Very good service. Reviewed on: 6th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023

Efficient and clear service

Satisfactory visit to branch with clear explanations Reviewed on: 5th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th January 2023

Opening new account

We recently opened a new savings account at our local Hinckley & Rugby building society, the service we received was great, Rita was exceptionally helpful, explaining our options clearly and answering all questions informatively. This was exactly the sort of customer service we were looking for, well done Rita. Reviewed on: 5th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th January 2023

A helpful visit

On 4th Jan 2023 along with my husband we visited for the first time. We were greeted by a pleasant young man who then handed us over to Kyla,who dealt with us very efficiently,explaining everything about the bond we were taking out. The only downside ( not a criticism ) was discussing the amount being invested within hearing of other customers ,but fortunately it was not too busy. Because of our ages we feel vulnerable ,so would have liked more privacy. Reviewed on: 5th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th January 2023

Very welcoming and professional

Very easy setting up two cash isa’s, the whole process done in a very friendly way making us feel very much at ease. Reviewed on: 5th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th January 2023

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Hinckley & Rugby Building Society: Savings reviews

454% increase in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2000)

Very good service explained in detail.

Very good service received.

Excellent service with personal contact

Personal assistance at your Rugby Branch

Excellent in all respects

Saving account

Efficient and clear service

Opening new account

A helpful visit

Very welcoming and professional

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

Join Smart Money People

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