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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1333 reviews)

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4.82

Based on 1,333 reviews, last reviewed 23rd Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Really nice person, excellent customer service, Really nice person, excellent customer service, Reviewed on: 23rd February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Excellent local building society

In all our dealings with this branch we have found them to be courteous , knowledgeable and above all interested and responsive to our questions. Reviewed on: 9th August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 11th August 2023

ISA

Very helpful young man who facilitated the opening of our ISA accounts. Very pleased. Reviewed on: 9th August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 11th August 2023

Young Saver Account

I have visited Hinckley and Rugby Building Society in Lutterworth twice recently. Some of my children had savings accounts at the building society and because the interest rates are so competitive I chose to close their Nationwide accounts and move the money to Hinckley and Rugby. I have been so pleasantly surprised by the warm, friendly atmosphere in the branch and found them so helpful in opening an additional account for my 3 year old and mentioning competitive bonds too. I was lucky enough to visit on an open day and enjoyed cake and balloons plus a chat with the CEO who appeared to have a genuine interest in providing a service to the community. Well done Hinckley and Rugby, in an age where banks are all about profit and lack of customer service you have demonstrating there are still community focussed banking options out there. Reviewed on: 4th August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 7th August 2023

Excelant

So easy staff know all the products Reviewed on: 1st August 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 2nd August 2023

Changing my notice account

Jade, was friendly and professional. Not afraid to gain advice from Chris in head office. All sorted in one visit. Reviewed on: 28th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st July 2023

Savings

Really helpful and pleasant . Able to answer appropriate questions . Reviewed on: 25th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

Savings advice

This is the second time this month I have been into the Hinckley branch and on each occasion I have received excellent advice, the staff are very friendly and are very thorough when explaining all the options that are available. Thank you once again. Reviewed on: 24th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

Very helpful

Dealt with my business very swiftly. Reviewed on: 22nd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th July 2023

HRBS

Opened a savings account with Hinckley and Rugby Building Society,the people in there were really helpful and I was soon up and running with the account,many thanks. Reviewed on: 20th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st July 2023

Excellent advice and service

I went in on a Saturday and the service was excellent. They could not be any more helpful. What they said they would do, they did. Follow up call and I can’t get over how helpful they were. Felt like a valued customer. Reviewed on: 17th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th July 2023

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