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Hinckley & Rugby Building Society: Savings reviews

4.81
Based on 1,322 reviews, last reviewed 9th Jan 2025
38% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
13%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024
Amila S's avatar
Amila S

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1322)

Very poor savings rates

1
Why is Hickley and Rugby Building society paying such poor savings rates? Sub 3% in general when base rate is over 4% and rising. Reviewed on: 19th June 2023
Reply from Hinckley & Rugby Building Society With the ongoing changes to the Bank of England base rate, our saving account rates are constantly under review. Please be aware that our interest rates are increasing as of 3 July 2023 with any further updates will be published online. If you would like to speak to someone about our accounts, please get in touch - https://www.hrbs.co.uk/contact-us/ Response date: 28th June 2023
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Hinckley & Rugby Building Society

Easy access to staff

5
So nice to be able to speak to someone,. Quick pickup on phone call. Excellent help from staff Reviewed on: 15th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023
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Hinckley & Rugby Building Society

A personal service you can rely on

5
When attending the office in Lutterworth, I've always received a friendly and warm welcome. I've been given the time to talk through my thoughts on possible savings and then been provided with the options available to me. I've not been pressured into making a quick decision, but given the time to think things through and once a decision has been made, the staff have completed the necessary paperwork in an efficient manner and updated me on progress in a timely fashion, taking away any of worries I might have had from not hearing how things were progressing. I've also recently been given the chance to consider taking on a different investment that would provide me with a better return; to me this demonstrates a true financial service by keeping the interests of the customer at the heart of what they do. I'm more than pleased with the service I have received from the Lutterworth office. Reviewed on: 14th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023
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Hinckley & Rugby Building Society

Cash Isa

5
Very knowledgeable and helpful staff Reviewed on: 14th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023
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Hinckley & Rugby Building Society

Quick savings service

5
Clear website for info, then immediate response to a postal application Reviewed on: 14th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023
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Hinckley & Rugby Building Society

Friendly and efficient staff

5
Great local building society with knowledgeable staff. Reviewed on: 13th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th June 2023
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Hinckley & Rugby Building Society

Easiest Set Up Ever

5
The people in branch took what was a fairly complicated request and made it extremely simple. No fuss. Not hassle. Like service used to be! Reviewed on: 5th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023
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Hinckley & Rugby Building Society

Wonderful staff

5
Very easy to open the account. The staff gave lots of information, never pushing but always happy to help. Reviewed on: 5th June 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023
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Hinckley & Rugby Building Society

good

4
everything ran smoothly when opening the account but a reply envelope should be supplied Reviewed on: 31st May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023
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Hinckley & Rugby Building Society

Excellent service. Book arriving tomorrow

5
Service was excellent and efficient. Also a lot of high interest online savings accounts only switch to a lower interest after 1 year so I opted for the 60 rainy day saver with Hinckley and Rugby Reviewed on: 30th May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st May 2023
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Hinckley & Rugby Building Society

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