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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1322 reviews)

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4.81

Based on 1,322 reviews, last reviewed 9th Jan 2025

38% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

5 star service so far. Extremely quick and simple process to set up an account. Communication excellent and staff friendly. 5 star service so far. Reviewed on: 9th January 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1322)

Straightforward process, Friendly Staff

Opened multi Savings accounts for Grandchildren, Pleasant staff and a convenient town centre branch. Passbooks received in the post promptly. Straightforward process to add money to the accounts online. Signed up for online access. The only minor glitch was locating the button to confirm I'd read the T&Cs Reviewed on: 15th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th July 2023

Advice on savings

I would just like to say how pleased I was when asking advice on various savings account, the lady I spoke to was very attentive with excellent knowledge and explained options very well. Thank you from a satisfied customer. Reviewed on: 13th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th July 2023

Thorough and professional.

Helpful phone contact resolved a few queries. Rapid response times. Much appreciated by this customer who was not at his best during the process. Reviewed on: 13th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th July 2023

Excellent Service

I was well looked after in the branch with a very clear explanation of the savings account that I had chosen. Very efficient and welcoming. Reviewed on: 11th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th July 2023

Staff

Having visited the branch ,I have to say your staff there were very friendly,well informed of the products and would definitely recommend the branch , Reviewed on: 10th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th July 2023

Good advice from knowledgeable and approachable staff

Extremely helpful and knowledgable staff. Answered all questions and offered useful extra info on savings Reviewed on: 7th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th July 2023

review of counter service

staff very helpful and informative Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Most enjoyable.

Jennifer Williams has the patience of a saint. For once I enjoyed doing business. Reviewed on: 4th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th July 2023

Excellent customer service

Great service from knowledgable staff, friendly and great products too. Reviewed on: 2nd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd July 2023

Great service

Very easy to set up a savings account I was told all about the type of acount that would suit me Thanks very much Stu Reviewed on: 23rd June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th June 2023

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