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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,109 reviews, last reviewed 21st Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I was having problems logging into my Accounts. I was having problems logging into my Accounts.But a telephone call to Alice in your Customers Services.resolved the issue very quickly..Excellent Cus... Read more Reviewed on: 21st July 2026
KENDO's avatar
KENDO

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2110)

Opening a new account.

5
Great customer service. Very helpful and all details explained. The process is quick, uncomplicated and straightforward. Reviewed on: 14th April 2026
John B's avatar
John B
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Great saving rates.

5
Great saving rates. Easy to apply. Reviewed on: 14th April 2026
Mrs M's avatar
Mrs M
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

We love Hinckley and rugby building society because...

5
We love Hinckley and rugby building society because they offer some of the best rates and their staff are knowledgeable and friendly Reviewed on: 14th April 2026
Anthony b's avatar
Anthony b
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Customer service is good and quick, however I don't...

4
Customer service is good and quick, however I don't like that the only way to communicate is to send secure messages through the portal, it makes it so complicated and difficult. Reviewed on: 14th April 2026
Faidra T's avatar
Faidra T
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Your app is rubbish I can never get into my...

1
Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
Reply from Hinckley & Rugby Building Society Hi Jeffrey, Thanks for taking the time to pass on your feedback which will be shared with the team. I'm sorry to hear you experienced some issues with the app and getting access to your account. If you need any further help at all please do not hesitate to contact your local branch or call us on 0800 434 6343. Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

I have only had contact with them once and that was...

5
I have only had contact with them once and that was because I made an error and the person to whom I spoke was excellent. Reviewed on: 14th April 2026
Philip R's avatar
Philip R
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

I conduct my account via the telephone, I have alway...

5
I conduct my account via the telephone, I have always, repeat always found the staff knowledgeable, efficient and professional. No complaints from me. Reviewed on: 14th April 2026
Dawn P's avatar
Dawn P
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Always helpful staff.

5
Always helpful staff..never rush you...always give you time to explain what your after...always explain clearly Reviewed on: 14th April 2026
jean's avatar
jean
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Everytime I enter my local H&RBS the staff always gr...

5
Everytime I enter my local H&RBS the staff always greet me with a warm welcome and huge smile. I love the interest rate on my savings account and I adore the booklet they provide. It’s small, sleek and an amazing design. I would 100% recommend H&R to anybody that asks. Absolutely amazing Reviewed on: 14th April 2026
Harvey J's avatar
Harvey J
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Hinckley & Rugby Building Society: Savings review

4
This product provides the perfect stepping stone either to move on up to another property or remortgage when your property has risen in value: as there are no main early repayment charges. Reviewed on: 14th April 2026
Neil Robert Clark's avatar
Neil Robert Clark
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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