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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1333 reviews)

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4.82

Based on 1,333 reviews, last reviewed 23rd Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Really nice person, excellent customer service, Really nice person, excellent customer service, Reviewed on: 23rd February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Very poor savings rates

Why is Hickley and Rugby Building society paying such poor savings rates? Sub 3% in general when base rate is over 4% and rising. Reviewed on: 19th June 2023

Reply from Hinckley & Rugby Building Society With the ongoing changes to the Bank of England base rate, our saving account rates are constantly under review. Please be aware that our interest rates are increasing as of 3 July 2023 with any further updates will be published online. If you would like to speak to someone about our accounts, please get in touch - https://www.hrbs.co.uk/contact-us/ Response date: 28th June 2023

Easy access to staff

So nice to be able to speak to someone,. Quick pickup on phone call. Excellent help from staff Reviewed on: 15th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

A personal service you can rely on

When attending the office in Lutterworth, I've always received a friendly and warm welcome. I've been given the time to talk through my thoughts on possible savings and then been provided with the options available to me. I've not been pressured into making a quick decision, but given the time to think things through and once a decision has been made, the staff have completed the necessary paperwork in an efficient manner and updated me on progress in a timely fashion, taking away any of worries I might have had from not hearing how things were progressing. I've also recently been given the chance to consider taking on a different investment that would provide me with a better return; to me this demonstrates a true financial service by keeping the interests of the customer at the heart of what they do. I'm more than pleased with the service I have received from the Lutterworth office. Reviewed on: 14th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

Cash Isa

Very knowledgeable and helpful staff Reviewed on: 14th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

Quick savings service

Clear website for info, then immediate response to a postal application Reviewed on: 14th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

Friendly and efficient staff

Great local building society with knowledgeable staff. Reviewed on: 13th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th June 2023

Easiest Set Up Ever

The people in branch took what was a fairly complicated request and made it extremely simple. No fuss. Not hassle. Like service used to be! Reviewed on: 5th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

Wonderful staff

Very easy to open the account. The staff gave lots of information, never pushing but always happy to help. Reviewed on: 5th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

good

everything ran smoothly when opening the account but a reply envelope should be supplied Reviewed on: 31st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

Excellent service. Book arriving tomorrow

Service was excellent and efficient. Also a lot of high interest online savings accounts only switch to a lower interest after 1 year so I opted for the 60 rainy day saver with Hinckley and Rugby Reviewed on: 30th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st May 2023

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Hinckley & Rugby Building Society: Savings reviews

8% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1333)

Personal Service.

Very poor savings rates

Easy access to staff

A personal service you can rely on

Cash Isa

Quick savings service

Friendly and efficient staff

Easiest Set Up Ever

Wonderful staff

good

Excellent service. Book arriving tomorrow

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