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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.8 (1333 reviews)

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4.82

Based on 1,333 reviews, last reviewed 23rd Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Really nice person, excellent customer service, Really nice person, excellent customer service, Reviewed on: 23rd February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

Personal Service.

Ability to make an appointment to suit us was very good and enabled them to have all necessary documents to hand thereby saving time. Reviewed on: 31st December 2024

Reply from Hinckley & Rugby Building Society Hello and thank you for passing on your thoughts about the service you received from the Society. The option to book appointments is something we’re keen to offer our members, along with the ability to pop in without prior arrangement, ensuring we’re providing options to suit everyone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 3rd January 2025

Telephone and Postal Service

Called to discuss my requirements documents sent promptly, completed by myself, returned and new passbook and cheque received by me within a couple of days. First class excellent service. Reviewed on: 22nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th May 2023

First Class Service

The manager at Broughton Astley branch took the time to explain the savings plan I was starting Reviewed on: 20th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd May 2023

Friendly and efficient

The ladies who looked after us were very friendly and efficient Reviewed on: 18th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th May 2023

service

Diane was very helpful , everything was explained in detail . Reviewed on: 17th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th May 2023

Transfer to a new savings account

The process was straight forward and the staff were very helpful. Reviewed on: 15th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th May 2023

Service

Every time I have used the society I have received great customer service from friendly knowledgeable staff. Their advice makes choosing the correct account for me easy. Reviewed on: 11th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th May 2023

Great service

Great service. Saving products are competitive and staff advice and their knowledge is first class. Reviewed on: 9th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023

Expert personal attention

During the process of moving my savings to the H&R building society and since then I have been very impressed by the service and support of the team at Broughton Astley. Alway polite and helpful and knowledgeable about theirs products and the current rates. Wished I moved my money sooner! Reviewed on: 5th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023

Great service at Lutterworth branch

I have recently opened another savings account at the Lutterworth branch and the service I receive is always great. Thanks to the staff for always being so welcoming and knowledgeable. Reviewed on: 4th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th May 2023

Traditional service in a modern world

Friendly fast and efficient service with a human voice. Would be great to have this complimented with a digital offering to see my savings balances. Reviewed on: 4th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th May 2023

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