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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.39 (196 reviews)

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4.39

Based on 196 reviews, last reviewed 21st Jul 2026

37% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

67%

12%

16%

Latest highest rating:

5

Easy to deal with ,especially when making a claim Easy to deal with ,especially when making a claim Reviewed on: 21st July 2026

Latest lowest rating:

1

Still awaiting reimbursement!! Still awaiting reimbursement as policy was renewed in error Reviewed on: 19th July 2026

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About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (196)

Easy to deal with ,especially when making a claim

Easy to deal with ,especially when making a claim Reviewed on: 21st July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 21st July 2026

5 star service exlant experience

5 star service exlant experience Reviewed on: 20th July 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 21st July 2026

All seems easy at a fair price.

All seems easy at a fair price. Happy with the company Reviewed on: 20th July 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 20th July 2026

Still awaiting reimbursement!!

Still awaiting reimbursement as policy was renewed in error Reviewed on: 19th July 2026

Reply from Homeprotect I’m sorry to hear about your experience. This is not the level of service we aim to provide. Please respond to the request for further information so we can escalate the matter and resolve it as quickly as possible. Thanks, The Homeprotect Team. Response date: 20th July 2026

Homeprotect gives me the cover required.

Homeprotect gives me the cover required. A lot of insurers do not cover land if you exceed a certain amount. My cover includes person insurance whilst on my property and the overall cost is very reasonable. Reviewed on: 18th July 2026

Reply from Homeprotect Your 5-star feedback made our day, Bren! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 20th July 2026

Easy way to pay no added extra payments

Very easy to re new tell you everything you need to no Reviewed on: 17th July 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team Response date: 17th July 2026

Happy with renewal process

Not done anything special to give effective feedback. Not having made a claim it’s hard to say honestly. The renewal process has been smooth and well communicated so happy so far. Reviewed on: 17th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 17th July 2026

Easy to deal with and offered value for money.

Easy to deal with and offered value for money. Reviewed on: 16th July 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team Response date: 17th July 2026

Easy and uncomplicated.

Easy and uncomplicated. Clear and precise. Thank you. Reviewed on: 15th July 2026

Reply from Homeprotect That's what we like to hear, Garratt! Thank you for your 5 Star review. The Homeprotect Team. Response date: 17th July 2026

price of insurance

Although we struggle with the price of insurance these days you are the most competitive at the moment Reviewed on: 15th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 17th July 2026

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