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Homeprotect: Home insurance reviews

4.47
Based on 273 reviews, last reviewed 2nd Nov 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
17%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
12%

Latest highest rating:

5

Helpful and friendly The customer service agents were friendly, helpful and didn't try to to upsell. Reviewed on: 2nd November 2026
Mike C's avatar
Mike C

Latest lowest rating:

1

AVOID - no actual protection offered I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appoi... Read more Reviewed on: 30th July 2026
Vicky C's avatar
Vicky C

About this product

AXA Insurance is the lead underwriter for Home Insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

Review Homeprotect: Home insurance now

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Homeprotect Home insurance reviews (273)

Helpful and friendly

5
The customer service agents were friendly, helpful and didn't try to to upsell. Reviewed on: 2nd November 2026

Easy to arrange policy

4
Easy to arrange. Pricing very comparable. Reviewed on: 2nd November 2026

Home protect came out as good value from Go Compare.

5
Home protect came out as good value from Go Compare, when my previous insurer raised its renewal cost dramatically. whereas the renewal from Home Protect was slightly less on a monthly basis than the previous year. Always a key factor for me. Reviewed on: 2nd November 2026

Great cover , simple.

5
Great cover , simple. Deal with competitive price Reviewed on: 2nd November 2026

By far the best quote for Home and co...

5
Gave me way and above the best quote for Home and contents Insurance. Nothing else came close. Good, comprehensive cover. Good communications Reviewed on: 29th October 2026

Never had any issues!

4
Never had any issues! Communications are clear and concise and good value for money overall. Reviewed on: 28th October 2026

I was happy to auto renew my home insurance because...

5
I was happy to auto renew my home insurance because the renewal price was fair and competative. It also meant that I didn't have to spend ages on comparison sites or filling out my details for quotes. Reviewed on: 26th October 2026

Never had to claim but premiums are competitive.

5
Never had to claim but premiums are competitive. Reviewed on: 25th October 2026

Home insurance has got expensive even for those who...

4
Home insurance has got expensive even for those who don't claim Reviewed on: 25th October 2026

My experience of renewing my policy was a easy process.

5
My experience of renewing my policy was a easy process. I am happy with the level of cover and the value in the cost of the policy. Reviewed on: 24th October 2026
Reply from Homeprotect Thank you for the positive feedback, Paul! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 26th October 2026
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