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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.38 (182 reviews)

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4.38

Based on 182 reviews, last reviewed 8th Jul 2026

22% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

66%

12%

16%

Latest highest rating:

5

This is the third consecutive year I’ve renewed with... This is the third consecutive year I’ve renewed with homeprotect. Not only do they supply an excellent product, they usually do it at a very competiti... Read more Reviewed on: 8th July 2026

Latest lowest rating:

1

Cancellation 'Administration' charges horrendous! We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house ... Read more Reviewed on: 23rd April 2026

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About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (182)

This is the third consecutive year I’ve renewed with...

This is the third consecutive year I’ve renewed with homeprotect. Not only do they supply an excellent product, they usually do it at a very competitive price. Reviewed on: 8th July 2026

Thankfully not had to claim but peace of mind is pri...

Thankfully not had to claim but peace of mind is priceless Reviewed on: 7th July 2026

A very good response to my questions at renewal

A very good response to my questions at renewal Reviewed on: 5th July 2026

Excellent ease of process.

Excellent ease of process. Great value and first class cover policy Reviewed on: 4th July 2026

Homeprotect provide affordable hassle free insurance...

Homeprotect provide affordable hassle free insurance they are a great company with an excellent customer service team any queries or assistance they are there on hand waiting for your call. Reviewed on: 3rd July 2026

Renewed policy.

Renewed policy. Straightforward premium, terms, conditions all clearly defined. Premium was reasonably competitive. Have not made any claims so have not tested their claims processes but have no reason to believe from what is shown that it would not be straightforward if needed. Reviewed on: 2nd July 2026

Easy hassle free competitive price

Easy hassle free competitive price Reviewed on: 2nd July 2026

Good for complex insurance solutions

Customer support is endlessly helpful, they will try to find a solution for you no matter how complex your insurance requirements are Reviewed on: 2nd July 2026

I use Homeprotect for my landlords insurance, they h...

I use Homeprotect for my landlords insurance, they have always been the best priced and provide great service. Reviewed on: 29th June 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 30th June 2026

Super customer service

The customer service person I spoke to for my renewal was very helpful and friendly. Fortunately I haven't needed to claim on my insurance so I can only review the renewal process. Reviewed on: 25th June 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 26th June 2026

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