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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.42 (241 reviews)

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4.42

Based on 241 reviews, last reviewed 30th Sep 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

66%

16%

13%

Latest highest rating:

5

Home Protect rebiew Not had to use Homeprotect but am confident they will do what they say Reviewed on: 30th September 2026

Latest lowest rating:

1

AVOID - no actual protection offered I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appoi... Read more Reviewed on: 30th July 2026

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About this product

AXA Insurance is the lead underwriter for Home Insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (241)

Home Protect rebiew

Not had to use Homeprotect but am confident they will do what they say Reviewed on: 30th September 2026

Efficient and professional service.

Efficient and professional service. Reviewed on: 27th September 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 29th September 2026

Good notice of Renewal and clear direction

Good notice of Renewal and clear direction Reviewed on: 27th September 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 29th September 2026

Easy stress free service

I have found that dealing with Homeprotect has always been very straightforward and the outcomes satisfactory providing me with a stress free service. Reviewed on: 26th September 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 29th September 2026

Highly recommended to all my family and friends, it’...

Highly recommended to all my family and friends, it’s been a blessing and I only wish you did cars as well, as mine has just been written off when parked, and no note, the insurance has rocked!!But have now been scammed so many times, plus the police round 4 time’s I’ve now sold a lot!! Sadly because of the memories. Reviewed on: 26th September 2026

Reply from Homeprotect Thank you so much for your amazing review, Arden! We're thrilled to hear that you had a great experience with us. The Homeprotect Team. Response date: 29th September 2026

Fine it easy to approach.

Fine it easy to approach. I have been able evaluate and they are good. Reviewed on: 25th September 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 25th September 2026

Good price

Quick and easy. Renew price good. Reviewed on: 22nd September 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team. Response date: 22nd September 2026

Good Customer Service

My renewal quote arrived a little later than normal but staff I spoke to all very pleasant. Quote was lower than last year too! Reviewed on: 22nd September 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 22nd September 2026

So far so good but so far I have not had to make a c...

So far so good but so far I have not had to make a claim fingers crossed Reviewed on: 16th September 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team. Response date: 17th September 2026

Great value for money

Great customer service. If amendments are required they are taken care of quickly and efficiently. Great price for what I have covered. Reviewed on: 15th September 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 17th September 2026

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