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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.46 (259 reviews)

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4.46

Based on 259 reviews, last reviewed 18th Oct 2026

8% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

68%

16%

12%

Latest highest rating:

5

quote and set up very easy I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The quote seemed ... Read more Reviewed on: 18th October 2026

Latest lowest rating:

1

AVOID - no actual protection offered I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appoi... Read more Reviewed on: 30th July 2026

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About this product

AXA Insurance is the lead underwriter for Home Insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (259)

quote and set up very easy

I was able to get a quote and organise my policy very easily. The call handler was very helpful and everything was straight forward. The quote seemed to be good value for money that is why I chose Homeprotect. Reviewed on: 18th October 2026

Easy and quick communication.

Easy and quick communication. All very clear. Reviewed on: 17th October 2026

Very competitive prices , auto renewal makes things...

Very competitive prices , auto renewal makes things so much easier especially as the price was reasonable. Reviewed on: 16th October 2026

I was reminded of the renewal and everything was don...

I was reminded of the renewal and everything was done automatically. It’s good that policy covers mobile phone outside the house. Reviewed on: 16th October 2026

On the expensive side

I do find your cover quite interesting expensive, unfortunately I left it too late to shop around Reviewed on: 16th October 2026

Good and Affordable

Good insurance cover with affordable range of options including gas and electricity cover. Reviewed on: 15th October 2026

Home protect insurance

Have found it really easy to deal with Homeprotect home insurance gives me Confidence if we need help they will be there Reviewed on: 15th October 2026

Timely reminders, quick response, clear instructions.

Timely reminders, quick response, clear instructions. All I need. Reviewed on: 15th October 2026

Not had to make a claim but found the site/app easy...

Not had to make a claim but found the site/app easy to use and Comms always clear. Reviewed on: 14th October 2026

Whilst I have never had a claim, I have always found...

Whilst I have never had a claim, I have always found my home insurance quotations from Homeprotect to be very reasonable, their application process very straightforward and their overall response to queries very quick and efficient. Reviewed on: 14th October 2026

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