Write a review

Go to business site

Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 3.14 (63 reviews)

View other Homeprotect products

3.57

Based on 63 reviews, last reviewed 26th Nov 2025

2100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

42%

10%

40%

Latest highest rating:

5

Excellent value I was trying to find a honest and reliable insurer and after trawling what seemed like thousands i came upon home protect. For me the deciding factor ... Read more Reviewed on: 26th November 2025

Latest lowest rating:

1

Not fit for purpose In over 40 years of having home contents policies with cover for personal belongings away from home, I have never known it not to include loss, only d... Read more Reviewed on: 3rd July 2025

Read all reviews Write a review

About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

Review Homeprotect: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Homeprotect Home insurance reviews (63)

Excellent value

I was trying to find a honest and reliable insurer and after trawling what seemed like thousands i came upon home protect. For me the deciding factor was firstly the fact the would insure my bungalow with type of roof I have, it's pent so slight incline not totally flat and not tile, I had a nightmare trying to find someone who would insure and not rip me off in the meantime. Secondly well it was the.price, such good value and this year my premium went down. So yes i can totally recommend Home Protect, I haven't had to.claim yet but it's nice to know a decent insurer is there if needed. Reviewed on: 26th November 2025

Insurance continued with no problem and a minor redu...

Insurance continued with no problem and a minor reduction in cost Reviewed on: 23rd November 2025

Friendly staff, the renewal process was straight for...

Friendly staff, the renewal process was straight forward with no messing around, very happy with the service I’ve received over the last couple of years. Great value for money Reviewed on: 23rd November 2025

Happy customer

Have not needed to claim but Home insurance is cheaper than most. And when I needed to phoned about with problem they were very friendly and helpful. I am quite happy with the. Company’. Reviewed on: 19th November 2025

Cheaper than a comparison site

After searching the comparison sites to find my renewal quote works out £28 cheaper than last time which no one could beat I directly renewed with Homeprotect Reviewed on: 19th November 2025

Broken pipe fixed excellent service

We unfortunately had a broken sewer pipe but Homeprotect sent out contractor and fixed the problem, first class service thank you Reviewed on: 14th November 2025

Fair price renewal

Easy renewal, thankfully I haven’t had to make a claim but have peace of mind knowing I’m insured. Reviewed on: 14th November 2025

Home Protect care

Home Protect supply handy tips at appropriate times e.g. when adverse weather is expected Reviewed on: 12th November 2025

Great company with great prices

Home Protect offers fantastic prices along with exceptional customer service. The process was smooth and straightforward, and their staff was always helpful and responsive. Highly recommend for anyone looking for great value in home insurance! Reviewed on: 12th November 2025

Good value and but website is frustrating

Homeprotect offers good value compared to other home insurers and still offers a personal service when customers contact them. However, the company is relentlessly automating and either intentionally or through poor software design the online service doesn't do what it says it will. Another insurance company, Aviva adopted a similar automation policy a few years ago and probably lost a lot of customers through its frustratingly non-responsive system. Aviva have recently made themselves more human again. It would be a shame for Home Protect not to learn from others' experience. Reviewed on: 10th November 2025

Do you have a different Homeprotect product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance (discontinued)
from Neos (inactive company) 3.29 from 3 reviews
Home insurance
from Uinsure 3.22 from 21 reviews
Landlord Insurance
from Total Landlord 4.73 from 1612 reviews

Want to see more from Homeprotect?

Landlord insurance
from Homeprotect 4.33 from 2 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub