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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.38 (186 reviews)

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4.38

Based on 186 reviews, last reviewed 13th Jul 2026

30% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

66%

12%

16%

Latest highest rating:

5

The agent dealt with me very professionally The agent dealt with me very professionally Reviewed on: 13th July 2026

Latest lowest rating:

1

Cancellation 'Administration' charges horrendous! We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house ... Read more Reviewed on: 23rd April 2026

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About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (186)

The agent dealt with me very professionally

The agent dealt with me very professionally Reviewed on: 13th July 2026

Pointless

Don’t see any point reviewing an insurance company unless you have made a claim. How do you know if they’re any good, if all they’ve done is take your money for the policy? Reviewed on: 11th July 2026

Simple and straightforward to understand how to get...

Simple and straightforward to understand how to get contents and building insurance with everything I wanted covered. With a good competitive renewal quote I was happy to stay with Homeprotect for another year Reviewed on: 9th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 10th July 2026

Very helpful call Centre staff when I had some quest...

Very helpful call Centre staff when I had some questions about my policy. Good value and renewal easy. Did a price comparison but you still were competitive Reviewed on: 9th July 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 10th July 2026

This is the third consecutive year I’ve renewed with...

This is the third consecutive year I’ve renewed with homeprotect. Not only do they supply an excellent product, they usually do it at a very competitive price. Reviewed on: 8th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 10th July 2026

Thankfully not had to claim but peace of mind is pri...

Thankfully not had to claim but peace of mind is priceless Reviewed on: 7th July 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 10th July 2026

A very good response to my questions at renewal

A very good response to my questions at renewal Reviewed on: 5th July 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team Response date: 10th July 2026

Excellent ease of process.

Excellent ease of process. Great value and first class cover policy Reviewed on: 4th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 10th July 2026

Homeprotect provide affordable hassle free insurance...

Homeprotect provide affordable hassle free insurance they are a great company with an excellent customer service team any queries or assistance they are there on hand waiting for your call. Reviewed on: 3rd July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 10th July 2026

Renewed policy.

Renewed policy. Straightforward premium, terms, conditions all clearly defined. Premium was reasonably competitive. Have not made any claims so have not tested their claims processes but have no reason to believe from what is shown that it would not be straightforward if needed. Reviewed on: 2nd July 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team Response date: 10th July 2026

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View resource hub

Homeprotect: Home insurance reviews

30% increase in 5 star reviews

67% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Homeprotect: Home insurance now

Homeprotect Home insurance reviews (186)

The agent dealt with me very professionally

Pointless

Simple and straightforward to understand how to get...

Very helpful call Centre staff when I had some quest...

This is the third consecutive year I’ve renewed with...

Thankfully not had to claim but peace of mind is pri...

A very good response to my questions at renewal

Excellent ease of process.

Homeprotect provide affordable hassle free insurance...

Renewed policy.

Do you have a different Homeprotect product?

Want to see more from Homeprotect?

Landlord insurance

Join Smart Money People

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