I went through a comparison site before receiving a cheaper renewal offer from you. I called and received excellent support in cancelling the new payment and activating the renewal.

It’s been straightforward and the reduction in this year’s price was very welcome in these hard times.

You offered a renewal price and I accepted it

Great service and value, highly recommended

I needed to clarify my payment details with your Renewal Team due to a change in my Debit Card details (I’d been the victim of... I needed to clarify my payment details with your Renewal Team due to a change in my Debit Card details (I’d been the victim of a scam earlier in the year). I telephoned in response to the concern shown because you could not get payment. Once I was able to talk to a member of the team all issues were resolved and I was happy to proceed. Everything was sorted out to my satisfaction. Thank you. Read more Read less

Auto renewal but checked and prices were reasonable.

The call centre operator that I spoke to about my renewal was very friendly and helpful. I believe that this is the only insurance policy... The call centre operator that I spoke to about my renewal was very friendly and helpful. I believe that this is the only insurance policy that I have ever had that has consistently got less expensive and gives cashback at the same time. I wouldn't look anywhere else for my landlord insurance. Read more Read less

Provide cover to my needs at competitive price. Have not had to query any renewal price as always inline with best comparisons.

In over 40 years of having home contents policies with cover for personal belongings away from home, I have never known it not to include... In over 40 years of having home contents policies with cover for personal belongings away from home, I have never known it not to include loss, only damage and theft, so to discover this is the hidden in the small print with Homeprotect is nothing less than infuriating. I took out this policy via comparethemarket where I specifically state that loss away from home is required so it should never have shown a quote from Homeprotect. As, for me, this is a critical aspect of any home contents policy, it makes this policy not fit for purpose. I have had to cancel and take out a proper policy with LBIS. Read more Read less