I renewed my contents insurance with Home Protect recently and had a really good experience. I had quite a few items to list and they... I renewed my contents insurance with Home Protect recently and had a really good experience. I had quite a few items to list and they took the time to go through everything with me patiently and clearly. Nothing felt rushed or complicated, and they made sure I understood exactly what was covered. It’s rare to find that kind of attention to detail these days, so I really appreciated it. Overall, the process was smooth and straightforward. I’d definitely recommend them. Read more Read less

Very good service. The only thing that was less good was the contact by email. I had a question about my renewal, and took three... Very good service. The only thing that was less good was the contact by email. I had a question about my renewal, and took three attempts on email and almost two weeks to get a reply. Read more Read less

Been with homeprotect for several years. Never had a claim but great policy and company and sure if I needed you there youd be to... Been with homeprotect for several years. Never had a claim but great policy and company and sure if I needed you there youd be to help! Premiums good too so very reassured. Read more Read less

please the price went down and not up!

I've held a policy for over 10 years and never had to make any sort of claim so can't comment on the insurance side but... I've held a policy for over 10 years and never had to make any sort of claim so can't comment on the insurance side but one thing that really annoys me is the £25 admin fee to change or remove higher value items from my policy. I recently removed 10k worth of bikes from my policy which didn't reduce the monthly payments at all and with the added admin fee my direct debit actually went up slightly so paying more for less. I was charged again to add a couple of higher than standard cover value items and some of those listed were spelt incorrectly so I hope this would invalidate my cover on those as the items and policy don't match letter for letter even if common sense would tell you they're the same item. I know some insurance companies love a technicality to avoid a payout in the event of a claim so I hope they don't hold their own typo against me if I ever need to make a claim. I've looked on comparison sites and I'd only save about £10 a month for the same cover in a switch and I can't be bothered with the admin. I'm only still a customer because of my own apathy not because home protect are good in any way just fine despite my admin charges niggle and an ok price for cover. Read more Read less

Straight forward, clear and great value

Very happy, easy to renew home insurance, great customer service.

Booking an engineer visit was really easy, engineer was knowledgeable and identified the problem quickly. When he arrived to fix the issue he was honest... Booking an engineer visit was really easy, engineer was knowledgeable and identified the problem quickly. When he arrived to fix the issue he was honest about the possible outcomes, fortunately it was all positive and we are happy with the result. Read more Read less

Well forgot it was time to renew,received a friendly reminder, agreed a renewal price and done.So easy and simple,peace of mind for another year.