Home protect were very responsive when I was going to move to another provider as my quote online was cheape. They reduced my premium accordingly.... Home protect were very responsive when I was going to move to another provider as my quote online was cheape. They reduced my premium accordingly. I haven’t needed to make any claims so can’t review that element of their service Read more Read less

Easy to understand policy, I liked that I could take the content cover without taking full home protection.

Renews every year, great value - We haven't had to make a claim or contact Homeprotect

Insurance renewal rapid and cheaper than previous premium

I put In a claim that was never dealt with I emailed and called may times with absolutely no response for them to tell me,... I put In a claim that was never dealt with I emailed and called may times with absolutely no response for them to tell me, they closed the case without informing me! Terrible customer service Read more Read less

Easy to buy, very competitive price, excellent service

We had to change method of payment - customer service was excellent . The premium had reduced which was good news.

Good service fair price been with them for a few years now

The price is generally competitive but last year my policy costs went up by over £400 then this year, it dropped by over £100 -... The price is generally competitive but last year my policy costs went up by over £400 then this year, it dropped by over £100 - there seems no logic to it. I did stick with Home Protect despite the large increase as it is a safe brand. Read more Read less