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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.40 (211 reviews)

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4.40

Based on 211 reviews, last reviewed 18th Aug 2026

14% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

67%

13%

15%

Latest highest rating:

5

When had to contact friendly and helpful When had to contact friendly and helpful Reviewed on: 18th August 2026

Latest lowest rating:

1

AVOID - no actual protection offered I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appoi... Read more Reviewed on: 30th July 2026

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About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (211)

Easy way to pay no added extra payments

Very easy to re new tell you everything you need to no Reviewed on: 17th July 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team Response date: 17th July 2026

Happy with renewal process

Not done anything special to give effective feedback. Not having made a claim it’s hard to say honestly. The renewal process has been smooth and well communicated so happy so far. Reviewed on: 17th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 17th July 2026

Easy to deal with and offered value for money.

Easy to deal with and offered value for money. Reviewed on: 16th July 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team Response date: 17th July 2026

Easy and uncomplicated.

Easy and uncomplicated. Clear and precise. Thank you. Reviewed on: 15th July 2026

Reply from Homeprotect That's what we like to hear, Garratt! Thank you for your 5 Star review. The Homeprotect Team. Response date: 17th July 2026

price of insurance

Although we struggle with the price of insurance these days you are the most competitive at the moment Reviewed on: 15th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 17th July 2026

The agent dealt with me very professionally

The agent dealt with me very professionally Reviewed on: 13th July 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Niles! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 15th July 2026

Pointless

Don’t see any point reviewing an insurance company unless you have made a claim. How do you know if they’re any good, if all they’ve done is take your money for the policy? Reviewed on: 11th July 2026

Reply from Homeprotect Thank you for taking the time to share your feedback. We understand how important this matter is to you. We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 15th July 2026

Simple and straightforward to understand how to get...

Simple and straightforward to understand how to get contents and building insurance with everything I wanted covered. With a good competitive renewal quote I was happy to stay with Homeprotect for another year Reviewed on: 9th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 10th July 2026

Very helpful call Centre staff when I had some quest...

Very helpful call Centre staff when I had some questions about my policy. Good value and renewal easy. Did a price comparison but you still were competitive Reviewed on: 9th July 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 10th July 2026

This is the third consecutive year I’ve renewed with...

This is the third consecutive year I’ve renewed with homeprotect. Not only do they supply an excellent product, they usually do it at a very competitive price. Reviewed on: 8th July 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 10th July 2026

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