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Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.40 (223 reviews)

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4.40

Based on 222 reviews, last reviewed 30th Aug 2026

12% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

16%

14%

Latest highest rating:

4

Fair prices, haven’t had to make a claim however any... Fair prices, haven’t had to make a claim however any customer service such as changing details has been easy to access and helpful. Reviewed on: 30th August 2026

Latest lowest rating:

1

AVOID - no actual protection offered I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appoi... Read more Reviewed on: 30th July 2026

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About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

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Homeprotect Home insurance reviews (223)

Keeping my renewals policy just about the same as th...

Keeping my renewals policy just about the same as the previous year Reviewed on: 7th June 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 8th June 2026

Been with you several years.

Been with you several years. Good to know you’re there. Reviewed on: 6th June 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 8th June 2026

Great company

Great service and value for money Reviewed on: 3rd June 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Ray! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 4th June 2026

The process was very straightforward and had all the...

The process was very straightforward and had all the detail I needed without any issuess Reviewed on: 3rd June 2026

Reply from Homeprotect Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team. Response date: 4th June 2026

Easy and straightforward renewal process, happy to s...

Easy and straightforward renewal process, happy to stay with Homeprotect as it covers all our needs for this moment in time. Reviewed on: 2nd June 2026

Reply from Homeprotect Your 5-star feedback made our day, Andrew! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 4th June 2026

Seamless renewal

Seamless renewal without ridiculous change in price. Reviewed on: 1st June 2026

Reply from Homeprotect That's what we like to hear, Joanna! Thank you for your 5 Star review. The Homeprotect Team. Response date: 2nd June 2026

Nothing to report really.

Nothing to report really, no claims made not needed to call customer services. The policy is just there! giving the protection and peace of mind we need. At a good price. Long may it contiue! Reviewed on: 31st May 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 2nd June 2026

Very user friendly website.

Very user friendly website. It was easy to find options that suited my need. Reviewed on: 30th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Angela! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 1st June 2026

Homeprotect is a good value contents insurance which...

Homeprotect is a good value contents insurance which has clear policy documentation/ Reviewed on: 29th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Tony! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 1st June 2026

Home protect says what it does on the tin

Lukerly not had to call for anything nasty but excellent service always helpful Reviewed on: 29th May 2026

Reply from Homeprotect Your 5-star feedback made our day, Robert! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 1st June 2026

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