Write a review

Newsletter

Go to business site

Homeprotect: Home insurance reviews

Name: Home insurance
Rating: 4.40 (223 reviews)

View other Homeprotect products

4.40

Based on 222 reviews, last reviewed 30th Aug 2026

12% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

65%

16%

14%

Latest highest rating:

4

Fair prices, haven’t had to make a claim however any... Fair prices, haven’t had to make a claim however any customer service such as changing details has been easy to access and helpful. Reviewed on: 30th August 2026

Latest lowest rating:

1

AVOID - no actual protection offered I contacted the emergency protect line at 18:20 as the entire 120 litres of water in my hot water cylinder was streaming through the ceiling. An appoi... Read more Reviewed on: 30th July 2026

Visit provider site Read all reviews Write a review

About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

Review Homeprotect: Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Homeprotect Home insurance reviews (223)

Delighted with Home protect

We have been with Home protect for years and always delighted. They make renewal easy. I have an home office and they have been helpful to include in policy. Reviewed on: 29th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Evan! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 1st June 2026

I have been with Home Protect for a while now...

I have been with Home Protect for a while now and have found them to be very helpful and the correspondences I receive from them are always clear and easy to follow and usually very informative. I recently renewed my annual policy with them and discovered that my premium had in fact decreased in price! Great News for me! and a rare thing in the current economic climate, so Well Done! to the people at HP I know I'm counting every penny and every little helps as they say. Reviewed on: 27th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 1st June 2026

No issues simple to renew and use the online chat.

No issues simple to renew and use the online chat. Easier to change card details when old on needed updating Reviewed on: 20th May 2026

Reply from Homeprotect Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team. Response date: 25th May 2026

Great Service all round.

Great Service all round. Very happy with everything. Reviewed on: 19th May 2026

Reply from Homeprotect Your 5-star feedback made our day, Richard! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 19th May 2026

Helpful staff and able to reduce payment by a nice a...

Helpful staff and able to reduce payment by a nice amount. Reviewed on: 17th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Scott! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 19th May 2026

Great company!

Great company to be with - excellent customer service, very comprehensive cover & competitive prices. Very happy with HomeProtect. Reviewed on: 17th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Shailesh! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 19th May 2026

Easy and was pleased that my payments have reduced f...

Easy and was pleased that my payments have reduced from last year hence staying with home protect Reviewed on: 13th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Natalie! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 13th May 2026

Been with homeprotect for a few years now.

Been with homeprotect for a few years now. The renewal price is always reasonable and reminders give me plenty of time to check around if I want when my next year is coming up. They're discrete, sympathetic and easy to talk with if you have special needs. Great company! Reviewed on: 12th May 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 13th May 2026

I changed to HomeProtect several years ago when need...

I changed to HomeProtect several years ago when needing away from home cover for 180 days. They were the best cover available at that time and still are. Also they are consistently the best price. Reviewed on: 12th May 2026

Reply from Homeprotect Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team. Response date: 25th May 2026

Insurance cost comes down!

All questions answered in a professional way and not often insurance comes down! Reviewed on: 11th May 2026

Reply from Homeprotect We’re delighted to see your 5-star review, Ian! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team. Response date: 11th May 2026

Do you have a different Homeprotect product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from NFU Mutual 4.06 from 1 reviews
Home Insurance
from Covea Insurance 3.02 from 10 reviews
Home insurance
from Policy Expert 4.74 from 9149 reviews

Want to see more from Homeprotect?

Landlord insurance
from Homeprotect 4.17 from 4 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub