Smart Money People Logo

HSBC Kinetic: Business Account reviews

4.67
Based on 1,938 reviews, last reviewed 5th Mar 2025
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

Easyeasy access online Easy access online for quick checks Reviewed on: 26th February 2025
Darren Sharp's avatar
Darren Sharp

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025
SB's avatar
SB

About this product

HSBC Kinetic Business Account reviews (1938)

Review of the HSBC Kinetic, Business Account:

good service

5
never put me down, good customer service Reviewed on: 2nd April 2023
Reply from HSBC Kinetic Thanks for rating our customer service. If you need help you can now contact us in the app using live chat later in the evenings and Saturdays from 08:00-14:00hrs . Response date: 3rd April 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Great for a small business

5
I opened my account in October 2022 with minimal fuss the app is easy and quick to use and navigate would recommend this bank account to any small business. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Hi Paul, Thank you for your review we're delighted to hear that you'd recommend HSBC Kinetic to other business owners. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Hsbc kinetic

5
Easy access quick application easy to use and help line always quick Reviewed on: 8th March 2023

Really good app with very helpful features

5
Really like the informative features like cash flow Reviewed on: 8th March 2023

The best app

5
Excellent app, good costumer service, easy to work with. Reviewed on: 8th March 2023

Simple banking

4
Always a pleasure in branch, simple to open an account. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Hi Alex, thanks for rating our app we're delighted that you found opening an HSBC Kinetic Current Account simple and we hope you'll continue to enjoy using the app.. We also offer in app customer support which is now available 08:00 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays. Thanks again. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

It is just my bank

5
They are there when I need them. Reviewed on: 8th March 2023

Easy, efficient, good tracking system

5
HSBC Kinetic has been an essential part of launching my business. As a new Director learning the ropes, it has been easy, efficient, and a very smart way of keeping track of my business finances. It made my end of year book keeping an absolute breeze, and really helps me to keep track of our overheads and outgoings. I'd recommend HSBC Kinetic to anyone starting a new small business. Reviewed on: 8th March 2023

Well Known Name

5
I choose HSBC Kinetic as it is part of a well known brand and I previously had a business account with HSBC many years before. Reviewed on: 8th March 2023

Mr

5
Great experience with the service online and in branch Reviewed on: 8th March 2023