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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

Fantastic usage

It has been awesome using HSBC Kinetic Reviewed on: 7th March 2023

Very good

Very good customer service experience Reviewed on: 7th March 2023

Smart Business Banking

Opening a HSBC Kinetic Business Bank Account is one of the best decisions I have made for my business. It is easily accessible, it has a lot of different products to help a business run smoothly including a bank account, overdraft facility, loan application with swift decision making, cash flow analysis - this product certainly gets my vote! Reviewed on: 7th March 2023

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.................................................................................................................................................................. Reviewed on: 7th March 2023

I have already recommend to people who now use HSBC Kinetic.

While every other bank was telling my that setting up an account would take 60-90 minutes on the phone, then another 6-9 months to be approved, HSBC enabled me to set an account up with no interview, and within a few days. Even the bank who I currently have a business account with (for over 20 years) couldn’t offer anything easy. Everything since has been superb and I love my HSBC Kinetic account. I now have several friends who have set up accounts as a result of my recommendation. Reviewed on: 7th March 2023

Wonderful banking services

So far amazing experience with HSBC kinetic and very good customer services. Really like mobile app user friendly and easy to complete transactions. Reviewed on: 7th March 2023

Brilliant service when you ring for help

100% helpful and sorted my question out in minutes Reviewed on: 7th March 2023

May be recommended.

As it is a apps based business account I experienced a bit difficulty in every day banking. Reviewed on: 7th March 2023

Excellent

Professional services,helpful customers support! Reviewed on: 7th March 2023

Fantastic banking

Everything about HSBC is great I could not be happier Reviewed on: 7th March 2023

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