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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

Easy to use and so modern

I love kinetic HSBC as this is so easy to use, user friendly, intuitive. I do all my bank account maintenance via the app and it is super clever Reviewed on: 7th March 2023

Best bank ever

Very good contact, always helpful, app easy to use. I am very happy Reviewed on: 7th March 2023

Best business banking app on the planet

10x easier to set up and use than another company that we bank with that begins with the letter before S. Like them too but HSBC Kinetic is magic. Also have incredible and highly responsive and intelligent customer service (which is a bonus). Reviewed on: 7th March 2023

Very easy to use

Very good banking aap and it’s really easy to use Reviewed on: 7th March 2023

Fantastic Kinetic

Simple and speedy to set up online The banking app has everything a new business requires 5 star very impressive Reviewed on: 7th March 2023

Simple and easy

Excellent for small businesses. Setting up process couldn't be easier. Many helpful tools to assist as well! Reviewed on: 7th March 2023

Does a job, but room for improvement

The basic functionality is ok, but it has its limitations. Appreciate it is for mobile, but there are still occasions when you need to logon via computer and the functionality of the website is limited. Via the app, connecting to Xero can only be done through Chrome; Savings accounts do not sync with Xero; not all statements are shown / downloadable. Customer support has been pretty good in resolving issues. Reviewed on: 7th March 2023

easy to set up, excellent online banking app

Kinetic was easy to set up, it is reliable account with excellent customer service, I have banked with HSBC for 12 years now and they did not disappoint Reviewed on: 7th March 2023

New business

I have just set up a new decorating business, and the kinetic business account has deen invaluable keeping all my business transactions separate to my normal account this will help my end of year accounts hugely. Reviewed on: 7th March 2023

Impressed

Still getting to grips with it but overall very happy Reviewed on: 7th March 2023

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