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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

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4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

Simple business

Great and easy to use app very efficient for start-ups Reviewed on: 7th March 2023

Best business account around

Customer service is quick and professional, the app is secure and easy to use, the protection against fraud is one of the best. Reviewed on: 7th March 2023

Very easy to use and transfer money

best banking app and simple to use Reviewed on: 7th March 2023

Reduced services !!

- Receipt: You can't get a proper receipt for transaction and this is a business account! When I want to send a payment proof to somebody who I'm trading I'm sending them a "screnshot". So funny for a business account. - Depositing cash: I'm going to the bank. I'm using the machine. I'm doing everything but HSBC is getting a fixed fee and plus a percentage of the amount deposited again as service fee. I'm afraid in coming days will take all the money I earn and give me only a few coupons for shopping. Reviewed on: 7th March 2023

Reply from HSBC Kinetic Hi thanks for your review, we're always looking for ways to improve the app to make it even more useful. Thanks for your feedback we'll ask our team to look into this. Many thanks Response date: 9th March 2023

Small business

Great for my small garden business no issues Reviewed on: 7th March 2023

Best business account!

Easy to use!Ok for business account! Reviewed on: 7th March 2023

Fantastic!!

HSBC Kinetic is very easy to use. I'd recommend HSBC to my friends. Reviewed on: 7th March 2023

Easy to deal with and free banking

HSBC Kinetic is a free business banking app that is easy to use and has all options of a high street bank. Communicating with them through the app is straightforward so they meet all my needs. Totally recommend to all small businesses like my self. Reviewed on: 7th March 2023

Super easy to use

Great bank account, easy and quick to set up and super easy to use Reviewed on: 7th March 2023

EASY AND QUICK TO SET UP

I like to use the app as its quicker to pay, but there is still a glitch where i have to be next to device to keep logging in. Please increase the daily allowance to more than £25K and also to be able to use desktop and mobile device at the same time to avoid time consuming. Reviewed on: 7th March 2023

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