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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1934 reviews)

View other HSBC Kinetic products

4.71

Based on 1,934 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024

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About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

Very good bank

The best bank I have banked with Reviewed on: 7th March 2023

Simple but effective, brilliant app with great inter-face, excellent customer service

HSBC Kinetic made it really easy to set up a business account when I first became self-employed. The app is easy to use and includes helpful information, such as details about monthly cash flow. Reviewed on: 7th March 2023

Efficient Business Banking

I am able to keep track of my customers payments whilst I work through notifications. Queries are dealt with quickly through the customer messaging service. I can also keep an eye on my business expenses. Reviewed on: 7th March 2023

user friendly and easy to use business account

hsbc kinetic has the simplest and easiest mobile app and online banking that I have experienced in my life. I feel relaxed, and stress free to use the app. Carry on..! Reviewed on: 7th March 2023

Perfect for my business needs!

Started my own small service based business in the latter stages of last year, and HSBC Kinetic has been perfect for my business needs. The Kinetic app is simple to use and easy to navigate and can link to my chosen external apps to help with my accounts. Customer services were very good both through the app and over phone when I have had queries when setting up my account. 10/10 would recommend! Reviewed on: 7th March 2023

Great account for start-ups!

HSBC Kinetic is been a really useful and user-friendly account for my start-up business. The app in particular is totally self-explanatory, easy to use on my mobile phone, and let's be conduct financial matters no matter where I am. And, as start-up founders will know, I'm always on the move. Reviewed on: 7th March 2023

Reply from HSBC Kinetic Hi, We're delighted to hear that you find the app user-friendly and useful for you to stay on top of your business finances on the go. Response date: 9th March 2023

Easy to use and friendly service

I am dyslexic, but with help from friendly understanding staff that explained things and helped me understand. Important things, and always made time for me to understand. Thank you Reviewed on: 7th March 2023

Perfect service

I have been to the branch and the staff is very welcome and helpful Reviewed on: 7th March 2023

Super easy to use!

Simple app and helpful staff! I am confident that my money is safe Reviewed on: 7th March 2023

Simple Application Process

The application process for a business account with HSBC Kinetics is simple with a fast approval process. This meets the requirements of small businesses like mine. Reviewed on: 7th March 2023

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