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HSBC Kinetic: Business Account reviews

4.71
Based on 1,934 reviews, last reviewed 23rd Aug 2024
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Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023
Victoria Novikova's avatar
Victoria Novikova

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024
artur skotnicki's avatar
artur skotnicki

About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

i am a HSBC customer and wanted to open an kinetic a...

1
i am a HSBC customer and wanted to open an kinetic account for newly started business, i have started the process on 27th November 2023, and the app keep failing to process to step 3, once i put my personal data, the app says (oops, we are having some technical issues, please try again etc,) tried a whole month to open, ang i gave up, started to chat online and they told me to go to my local branch and they will open a business account for me, took my phone and the branch said they never seen a error message like that, and gave me a number to call the kinetic team, rang them, it was woman who was on the phone, she said she couldnt understand why this is happening and said she will ask one of the kinetic technical people to give me ring and guide me with this, more than 10days, (dont think this technical people exist ) and i tried again, (my first name is Muthuthanthrige, i have removed E on the end used Muthuthanthrig and the app start work, so finally uploaded all the documents and received a messeage saying, i must use the name as appeared on my ID, great, i rang them to let them know what happend, im sure u can guess the answer from them, yes. "we will ask one of the technical people to call you" lol still waiting Reviewed on: 15th January 2024

QUICK AND EASY ACCOUNT OPENING PROCESS WITH RESPECT

5
Had easy account opening process. Coneviance of being at home. Repect and help for customers. Reviewed on: 7th March 2023

Best Banking ever

5
I was with other business banking but experience HSBC Kinetic is too good. I recommended to family and friends they are very happy as well. Reviewed on: 7th March 2023

Bank of the year

5
Runs easy Display usage easy No hidden charges Regular updates Smart modern look and organized Reviewed on: 7th March 2023

Excellent personnel. User friendly app.

5
All my interactions with bank personnel on phone have been outstanding. Their response has been quick and I find their eagerness to solve one's challenge splendid. I also find the app so easy to use and am able to do many things on it by myself. Reviewed on: 7th March 2023

Easy to open an account

5
Customer friendly app. Tracking expenses and income luv it Reviewed on: 7th March 2023

Great for a small startup business

4
As a new business owner and entrepreneur I find a lot of things overwhelming. Kinetic is so consumer friendly and easy to use. Very straight forward! Reviewed on: 7th March 2023

Quick and Simple

5
When starting up my own mini clothing business, HSBC kinetic was rolling out, Perfect Timing. Was simple and quick to sort out online and even quicker to set up a business credit card for my cost of sales Reviewed on: 7th March 2023

Great experience

5
The fact everything is online with no long ques and great customer service when yu call highly recommend Reviewed on: 7th March 2023

Great service

5
I had the need to speak with customer service on few occasions. Almost every time they were really helpful and advised correctly. Reviewed on: 7th March 2023

Very innovative and easy to use

5
I have been using HSBC kinetic for quite some time and it has been an amazing experience, It is so simple and user friendly. Reviewed on: 7th March 2023