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HSBC Kinetic: Business Account reviews

4.69
Based on 1,935 reviews, last reviewed 25th Feb 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023
Victoria Novikova's avatar
Victoria Novikova

Latest lowest rating:

1

HSBC are best avoided and waste my time I am a small business owner and HSBC continue to take up a huge amount of time will simple enquiries. Staff who cannot be understood and don't unders... Read more Reviewed on: 25th February 2025
J D's avatar
J D

About this product

HSBC Kinetic Business Account reviews (1935)

Review of the HSBC Kinetic, Business Account:

Great business account

5
I anm quite enjoying using this account, the app is perfect, and I also had a reward for joinng and transferring some of my direct debits to it. Overall - a great experience, highly recommended. Reviewed on: 7th March 2023

Great app and very user friendly

5
Best banking app for any business out there trust me. Been using the app for last 8month don’t have any complaints whatsoever. Will definitely recommend this to a friend Reviewed on: 7th March 2023

I'm so glad I chose HSBC Kinetic for my new business account!

5
Really happy with the super easy application process for HSBC Kinetic. I was approved very quickly and my card arrived not long after. After having issues with other banks this has been a much smoother process. Thank you HSBC! Reviewed on: 7th March 2023

Very efficient application process

5
IT was such an easy to complete application process it all happened without having to visit any branch or speaking to anyone. I have just started discovering and enjoying its features for my business use Reviewed on: 7th March 2023

Happy customer

4
Whilst the telephone banking and online services have been great the app is still a little clunky. When I forgot my password I also had to recalibrate and inputting my date of birth was painful. No biometrics available Reviewed on: 7th March 2023

HSBC Kinetic easy to use

5
When I open my business I needed a business card ,HSBC Kinetic offer me the best option ,I opened online without need to go in the branch, was very quick, it's easy to use and to make the application, it's saving your time as everything is online .The app is just amazing you have there everything what you need and is safe. Reviewed on: 7th March 2023

Best I know

5
Great support service team. Prompt response. I would highly recommend Reviewed on: 7th March 2023

Good Account, but Average Customer Service

3
It is difficult to get in touch with anyone to discuss issues. I have been wanting to download my transactions in csv format so my accountant can use them for tax purposes, but despite many attempts to get in touch to discuss, and many attempts to send messages, I have had little reply and have had to get some Accounting software which I have to pay for to do this. Reviewed on: 7th March 2023

Simple, Straightforward, Professional Banking

5
I have been banking with Kinetic for over a year now and my experience has been fantastic. I have a small business and this is a secure, no fuss account that lets me organise my income and outgoings easily and seamlessly. The app is particularly easy to use, with helpful functions. Reviewed on: 7th March 2023

Great bank

5
This is a good bank for small businesses. I enjoy using the app Reviewed on: 7th March 2023

World's Best Bank

5
Hi everyone, I am Ravi . I am a Startup Business Man, I went to each and every Bank to open a Business Bank , but no Bank help me. Finally one Lucky Day I went to HSBC to open a business Account, one of the Staff help me and said about HSBC Kinetic . I have just given all Required Document in application. After applying it, I just Got a Reply from them in 4hours , all document are Fine, your Business Account is Opened. I was very Happy and I have done many transactions in same day , I have never got any small issues with HSBC till now . HSBC is safe and Secure. I trust only HSBC. Reviewed on: 7th March 2023