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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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2%
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1%
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2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

HSBC Kinetic easy to use

5
When I open my business I needed a business card ,HSBC Kinetic offer me the best option ,I opened online without need to go in the branch, was very quick, it's easy to use and to make the application, it's saving your time as everything is online .The app is just amazing you have there everything what you need and is safe. Reviewed on: 7th March 2023
Anyssa Anyssa's avatar
Anyssa Anyssa

Best I know

5
Great support service team. Prompt response. I would highly recommend Reviewed on: 7th March 2023
Brenda Namirembe's avatar
Brenda Namirembe

Good Account, but Average Customer Service

3
It is difficult to get in touch with anyone to discuss issues. I have been wanting to download my transactions in csv format so my accountant can use them for tax purposes, but despite many attempts to get in touch to discuss, and many attempts to send messages, I have had little reply and have had to get some Accounting software which I have to pay for to do this. Reviewed on: 7th March 2023
Paul Dean's avatar
Paul Dean

Simple, Straightforward, Professional Banking

5
I have been banking with Kinetic for over a year now and my experience has been fantastic. I have a small business and this is a secure, no fuss account that lets me organise my income and outgoings easily and seamlessly. The app is particularly easy to use, with helpful functions. Reviewed on: 7th March 2023
Lucy Maw's avatar
Lucy Maw

Great bank

5
This is a good bank for small businesses. I enjoy using the app Reviewed on: 7th March 2023
The Black Shop's avatar
The Black Shop

World's Best Bank

5
Hi everyone, I am Ravi . I am a Startup Business Man, I went to each and every Bank to open a Business Bank , but no Bank help me. Finally one Lucky Day I went to HSBC to open a business Account, one of the Staff help me and said about HSBC Kinetic . I have just given all Required Document in application. After applying it, I just Got a Reply from them in 4hours , all document are Fine, your Business Account is Opened. I was very Happy and I have done many transactions in same day , I have never got any small issues with HSBC till now . HSBC is safe and Secure. I trust only HSBC. Reviewed on: 7th March 2023
Ravi Charan's avatar
Ravi Charan

Good job

5
I opened my account hassle-free in a few days online, and the mobile app is modern and easy to use. Zero fees for a while, what else I expect from a bank? Thanks for the great service. Reviewed on: 7th March 2023
N Bal's avatar
N Bal

The best

5
I have enjoyed the application and it’s really easy to use Reviewed on: 7th March 2023
Marius Nicu's avatar
Marius Nicu

Easy and reliable

5
I have been a customer now for a year and have found the banking process with HSBC Kinetic very easy Reviewed on: 7th March 2023
Jo Theaker's avatar
Jo Theaker

Great account for small businesses

5
HSBC Kinetic really came through with this account, its products and services and also continued ongoing support with the running of our business. Nice to have an account tailored to the needs of a small business firm the ‘high street’ Reviewed on: 7th March 2023
Sullivan Property Services's avatar
Sullivan Property Services

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