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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1939 reviews)

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4.68

Based on 1,939 reviews, last reviewed 2nd Apr 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

HSBC Kinetic Business Account reviews (1939)

Review of the HSBC Kinetic, Business Account:

Great Bank for start up company

Have never had any problems that was not resolved Reviewed on: 11th March 2023

Reply from HSBC Kinetic Hi thanks, Great bank for start-ups! We've worked hard to make everything easy and fast - so whether you're new to business or moving across we frequently update the app to ensure it runs smoothly. Our Customer Support team are also on hand if you need help using live chat in the app or call us. Many thanks Response date: 13th March 2023

Just so easy to set up and use

I'm not one to extol the virtues of banks (having previously worked for 2 competitors for over 25 years) but this app is incredible. Easy to use, simple to set up, so very easy to manage my business account - it literally could not have been made easier. The tech feels great, the instantaneous nature of all the transactions is superb - I would totally recommend this to any new or existing business Reviewed on: 18th March 2023

Amazing

Hi i have kinetic business account with HSBC costumer service are amazing and well the APP is just something you need easy usefull and anything you need i can say best business account in the uk Reviewed on: 17th March 2023

Reply from HSBC Kinetic Wow 'Best business account in the UK' we really couldn't ask for more, thank you so much for your review. We're delighted to hear that you're getting the most from the HSBC Kinetic app. Thanks again Response date: 28th March 2023

Smart presentation, easy to use, helpful

The modern presentation of the the business account really attracted me to looking into getting one further and then all of the fabulous features - I couldn’t turn down the opportunity to bank with HSBC for my business’ safety and security Reviewed on: 17th March 2023

Reply from HSBC Kinetic Hi., We're thrilled that HSBC Kinetic caught your eye and that our products and features stand out. Our app is more than just a business bank account in an app and we regularly update it to bring new features and further improvements make it even better.. It's great to hear that you're finding the service useful and that our app not only looks good but is also fit for business. Many thanks for your review. Response date: 17th March 2023

Very good servise.

Best bank in uk. Very helpful staff. Quick service. Reviewed on: 17th March 2023

Reply from HSBC Kinetic Hi Darius, we've recently extended our Customer Support hours so we're here to help on Saturdays from 08:00-14:00hrs and weekdays 08:00 to 20:00hrs, simply contact us in the app using live chat. Thanks for your review Response date: 17th March 2023

Just great

Great online banking, an app that works every time. Reviewed on: 17th March 2023

Reply from HSBC Kinetic Thanks for rating our app - we're chuffed to hear that you find the app a reliable companion for your business. Thanks again Response date: 17th March 2023

Good Experience so far

I have been using HSBC Kinetic for about 12 months now. The app has been fine, there have been some synch issues with Xero but they are becoming much less frequent now (which is great). The app is very easy to use, I have had no issues logging in, receiving money or making payments. I found the customer service by the messaging function very easy also. I recently had to resolve an issue with a lost card and it worked really well! I am really happy with it all at the moment. Reviewed on: 14th March 2023

Perfect for my small business!

I love HSBC Kinetic. It is so easy to set up for my business, and the app is so easy to navigate! Reviewed on: 14th March 2023

Reply from HSBC Kinetic Hi Kate, We're delighted to hear that you're loving the app so far, sounds like we're a perfect fit for your business! Welcome to HSBC Kinetic Response date: 14th March 2023

Great for the basics

This is easy to set up and good for the basic needs of a business. As the company has grown, this account doesn't grow with you so we've had to move to a more 'normal' full use business account. Reviewed on: 14th March 2023

A great banking experience

Well it could not be any simpler Reviewed on: 14th March 2023

Reply from HSBC Kinetic Hi thanks so much for your review we've worked hard to make the experience smooth and we're continuing to update the app to ensure it's the best it can be. Response date: 14th March 2023

HSBC Kinetic Bank@2022

HSBC Kinetic bank is help to us for our business goals and ambitions. And account creation is very good and protected Reviewed on: 14th March 2023

Reply from HSBC Kinetic Great to hear that you found the application fast and we hope you'll find the app and all its features useful. Thanks so much for your review we're delighted to have you and your business onboard. Response date: 14th March 2023

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