Smart Money People Logo

HSBC: Bank Account reviews

3.61
Based on 1,233 reviews, last reviewed 23rd Feb 2025
No new 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
24%
See only 3 star reviews
11%
See only 2 star reviews
6%
See only 1 star reviews
16%

Latest highest rating:

5

I went to HSBC because I lost my card, and I met a b... I went to HSBC because I lost my card, and I met a beautiful customer service agent, Linda Newron, who welcomed me and helped how to get new card in t... Read more Reviewed on: 23rd February 2025
Huda D's avatar
Huda D

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025
Evavanpiet's avatar
Evavanpiet

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1233)

Review of the HSBC, Bank Account:

Good basic type of account

4
have always found the branch staff and service to be very good. However if you want a bank account that pays interest then you need to look elsewhere Reviewed on: 28th August 2015

Good personal banking support

4
Calliing up bank and being able to get through to a human being can be a challenge and frustrating at times. With HSBC my experience has been better than my previous banks where it could take 5-10minutes. This has been the single biggest reason for moving banks in the past. Reviewed on: 7th March 2023

Bank

5
Amazing experience dealing with the bank respectful honest easy Reviewed on: 7th March 2023

Easy. Accessible

5
Had my personal account opened. It was brief but trustworthy process. Reviewed on: 7th March 2023

HSBC

5
Ease on everything from online to using app. Modern Smart Reviewed on: 7th March 2023

I get what they promised.

5
HSBC always helpful. I asked loan, after when I filed the form and submit I get a quick decision. I am happy! Reviewed on: 7th March 2023

Great app, fantastic service

5
I’ve been with HsBc for 3!years already. Much, much better from Barclays. I should have moved to HSBC earlier Reviewed on: 7th March 2023

Not good bank

1
Bank treat clients as their slaves. They will cross all the human rights . They are good in robbing their client overnight . Communication problems and don’t handle clients well. Poor listening skills with employees Reviewed on: 7th March 2023

Great company

5
Great company definately recommend Reviewed on: 7th March 2023

My go to bank

5
I really love HSBC - they gave me my very first bank account when I'd just returned back to the UK when no other bank would. 25 years later & I'm still with them - thank you HSBC. Reviewed on: 6th March 2023

Best bank ever

5
HSBC has always answered my queries, I have been 6 years HSBC customer. Easy app to use, very secure. My experience has been always good in branch, online or over the phone. Would recommend to anyone. Reviewed on: 6th March 2023

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products