Write a review

HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.74 (1231 reviews)

View other HSBC products

3.61

Based on 1,231 reviews, last reviewed 15th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

43%

24%

11%

16%

Latest highest rating:

5

My bank account Good bank and amazing staff and great customer service Reviewed on: 14th January 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025

Read all reviews See your review

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1231)

Review of the HSBC, Bank Account:

dependable, accurate and helpful

Using their in store and online banking service I've found that help is never too far away and always at hand. Reviewed on: 12th February 2017

First Direct a brilliant company

Signing up was painless. They offer one of the best digital regular savings accounts too Reviewed on: 31st January 2023

Brilliant customer service

The customer service at HSBC is great, with online chats, messaging services and phone calls. Staff are brilliant and always help or give me the information I need no problem. Reviewed on: 28th January 2023

AVOID - Funds fossil fuel industry

AVOID - I have been with HSBC for quite a lot of years now. As a bank, they are ok to use, but i am so disappointed and angry about the billions of pounds that they invest in the fossil fuel industry. If banks actually cared about the world/ people etc then they would divest the money away from the dangerous fossil fuels that is harming the environment and move the investments into more sustainable industries. AVOID AVOID AVOID AVOID Reviewed on: 26th January 2023

HSBC

Very dependable bank and good app Reviewed on: 24th January 2023

It is a good bank

I delighted to bank with HSBC. The app and support team works very well. Reviewed on: 24th January 2023

very nice bank

Really good bank very pleased with the bank Reviewed on: 21st January 2023

Bank account

Have been with this company for many years and have never had an issue other than the app occasionally not working. Reviewed on: 19th January 2023

Reliable and Efficient Bank

I've banked with HSBC for more than 20 years and never had any issues with the banking aspect ...it is efficient, reliable. There have been occasions where the staff on the phone have not been very polite, but on the whole, the service has been good. Reviewed on: 15th January 2023

Great package

It is very easy to open an account +nice overdraft ready tu use Reviewed on: 14th January 2023

You can bank on you

The HSBC which incorporates first direct are a very helpful and informative bank Reviewed on: 14th January 2023

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Essential Current Account
from Virgin Money 2.87 from 138 reviews
FlexAccount
from Nationwide 4.32 from 817 reviews
Current account
from Unizest 3.29 from 2 reviews

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub