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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.77 (1286 reviews)

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3.66

Based on 1,286 reviews, last reviewed 11th Apr 2025

3500% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

4

Good branch for general banking, but could use some... Good branch for general banking, but could use some app polishing. Support was always there when needed at my local branch, however opening times may ... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

No UK call centre. No UK call centre. A long phone call and still no resolution. Reviewed on: 27th March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1286)

Review of the HSBC, Bank Account:

Great friendly bank

Excellent customer service. easy to navigate to live chat Reviewed on: 24th December 2016

Good branch for general banking, but could use some...

Good branch for general banking, but could use some app polishing. Support was always there when needed at my local branch, however opening times may be inconvenient. Secure payments and checks, and easy to order my physical card. Reviewed on: 11th April 2025

Great Overall - always a good experience.

Great Overall - always a good experience. Reviewed on: 9th April 2025

Good bank, Friendly staff.

Good bank, Friendly staff. I am with HSBC since 2007. I ahve also my business account. No problems so far. Reviewed on: 4th April 2025

Honest Bank Surely Cares is HSBC

I have banked with HSBC for a long time and I have had other bank accounts with other banks but for everyday banking hsbc is best . Service is great and the app is excellent. Support always available if you need it . Reviewed on: 2nd April 2025

Nothing too much trouble at HSBC Liverpool

I had to do a money transfer to Tenerife. Bank clerk most helpful and assisted me in doing so and also arranged a global money card to be ordered for next trip. Reviewed on: 2nd April 2025

Experience

When I went to handle business, the staff were very considerate and the service was excellent. Moreover, there were staff from different countries, and they could speak the corresponding native language according to the customers they served. Reviewed on: 2nd April 2025

Been with hsbc for many years.

Been with hsbc for many years. They provide adequate current accounts although their mortgage rates could be better Reviewed on: 2nd April 2025

Very good team.

Very good team...excellent support...fast ...excellent app. Reviewed on: 2nd April 2025

Easy to transfer money and good exchange rates

Easy to transfer money and good exchange rates Reviewed on: 2nd April 2025

Been with HSBC nearly ten years.

Been with HSBC nearly ten years. I've consistently griped about the levels of security they have, but when I am not dealing with it I am thankful for it. Reviewed on: 2nd April 2025

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