Smart Money People Logo

HSBC: Credit Card reviews

3.38
Based on 105 reviews, last reviewed 18th Jun 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
43%
See only 4 star reviews
20%
See only 3 star reviews
12%
See only 2 star reviews
5%
See only 1 star reviews
20%

Latest highest rating:

4

Very happy with HSBC. Very happy with HSBC. The CS team is always very helpful. Reviewed on: 12th April 2024
J Z's avatar
J Z

Latest lowest rating:

1

Terrible customer service - avoid at all costs! After receiving my Platinum CC with a 10000$ Credit limit, I reduced it online to $6000 for security reasons. A month later I wanted to book internati... Read more Reviewed on: 18th June 2024
Torsten L's avatar
Torsten L

About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

HSBC Credit Card reviews (105)

Review of the HSBC, Credit Card:

Good Reputable Company with clear terms and conditions.

5
Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

HSBC credit card experience

4
I have been really impressed with HSBC's Balance Transfer Credit Card Reviewed on: 4th July 2022

Sneaky late fees

1
Despite setting up a direct debit to always pay my credit card off at the end of the period (under the premise of "never needing to worry about late fees"), it turns out that the direct debit only lasts one year. Without notification, and once in the habit of not paying it off manually, suddenly the direct debit disappears and rather predictably I got stung with a late fee. HSBC support very unhelpful in dealing with the matter. Reviewed on: 15th June 2022

Great customer service

5
Prompt action by customer service to block lost card Reviewed on: 4th April 2022

Great online banking

4
Don't use branches any more. Reliable online banking service. Reviewed on: 4th April 2022

Solid

4
Solid credit card, greats benefits alongside amazing customer support team Reviewed on: 29th March 2022

HSBC Credit Card

5
I've had a HSBC credit card for a number of years and I have a suitable credit limit and its very easy to make payments via the app, which is important to me Reviewed on: 12th January 2022

A bank that listens to you

5
Pay attention to the customer's need Reviewed on: 12th September 2021

Ft buna

5
Multumit de la început și până în prezent Reviewed on: 4th August 2021

the most useless credit visa card and bank ever

1
i call costumer service today to increase my limit by from 500 pound to 1K , after nearly one hour on the phone ,and speaking to 3 different agents , i got a rejection . although i have 650 credit score /and total income of 40K / yearly . i dont advice anyone to try and ask to increases there limit , because its not trusted back and credit card for sure . now my credit score will drop down . i found them so pathetic to make such decision based on ridicules fact which is (i have not used my visa hsbc credit card for long time) how can i use it with small limit of 500 ??? Reviewed on: 8th July 2021

Efficient fast credit card provider

5
Very efficient on line application for a new credit card, granted within minutes and arrived 48 hrs later. 18 months interest free and £25 incentive what’s not to like. Good online app to support banking with Hsbc too Reviewed on: 16th June 2021

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products