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HSBC: Personal Loan reviews

Name: Personal Loan
Rating: 3.7 (60 reviews)

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3.74

Based on 60 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

13%

25%

Latest highest rating:

5

Convenient location and friendly staff, sorted my pe... Convenient location and friendly staff, sorted my personal loan application out in a few hassle free mins Reviewed on: 26th February 2025

Latest lowest rating:

1

Applied 5.8% apr loan I applied for the 5.8% apr loan which went through then week later they messaged me to call then to discuss, when I called they said oh the rate has g... Read more Reviewed on: 15th June 2023

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About this product

HSBC personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our HSBC personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a HSBC personal loan, we'd love you to write a quick review too.

HSBC Personal Loan reviews (60)

Review of the HSBC, Personal Loan:

HSBC WILL BANKRUPT YOU WITHOUT A THOUGHT

i HAD BOTH MY PERSONAL AND BUSINESS ACCOUNTS WITH HSBC AFTER LEAVING BARCLAYS OF 28 YEARS. THIS WAS THE BIGGEST MISTAKE OF MY LIFE. THEY LOCKED BOTH BANKS WITHOUT A PHONE CALL TEXT OR EMAIL TO TELL ME, I HAD TO FIND OUT WHEN I COULDNT GET MONEY OUT, PAY ANYONE AND ALSO NO ONE COULD PAY ME. AFTER DAYS AND DAYS ON THE PHONES COMPLAINING I STILL HAVENT RECIEVED ANY INFORMATION AS TO WHY THEY CLOSED MY ACCOUNTS AND WAS TOLD IT COULD TAKE UP TO 8 WEEKS. WELL IM SUPPOSED TO PAY PEOPLE AND HAVE A NEW MORTGAGE COMING THROUGH FOR WHICH I CANT GET MY DEPOSIT OUT, SO BASICALLY I HAVE NO ACCESS TO ANY MONEY FOR A POSSIBLE 8 WEEKS AND THEY SAY ITS LEGAL. WELL ONE THING IS FOR SURE MY BUSINESS WILL SUFFER AND MY CREDIT RATING WILL BE DESTROYED AND YET THEY STILL WILL NOT ANSWER ME AS TO WHY......... MY ADVICE IS STAY WELL AWAY FROM HSBC AS THE SERVICE IS TERRIBLE, FORGET COVID AS THEY USE THAT AS AN EXCUSE AS THEY DONT CARE ABOUT THE LIKES OF ME OR YOU AND JUST WALK ALL OVER US. IF YOU JOIN DONT SAY I DIDNT WARN YOU. Reviewed on: 18th August 2020

Convenient location and friendly staff, sorted my pe...

Convenient location and friendly staff, sorted my personal loan application out in a few hassle free mins Reviewed on: 26th February 2025

Super quick service with no issues

Super quick service with no issues Reviewed on: 11th May 2024

Applied 5.8% apr loan

I applied for the 5.8% apr loan which went through then week later they messaged me to call then to discuss, when I called they said oh the rate has gone up for you it is 16.19%!! Absolutely ridiculous and a complete waste of my time. Have been with hsbc personal and business for over a decade I’ve never had negative balance never needed to use over draft always have money in my account. Hsbc take the most and give the littlest. Such a greedy useless bank. Will be changing to Halifax. Reviewed on: 15th June 2023

Good Reputable Company with clear terms and conditions.

Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

Quick and convenient

Quick and convenient loans. Fair rates too Reviewed on: 2nd June 2023

Great customer service

Very honest and give people a chance. Reviewed on: 11th April 2023

Bank that offers Great products

I thought applying for a personal loan would never be easy. But HSBC proved me wrong! I wanted to buy a car, but I wasn’t eligible for a loan in other banks with which I’ve had accounts for more than 2 years. I was disappointed and frustrated as I struggled with public transport (I lived in a remote place where train/bus connectivity was poor). But HSBC offered me a loan, approved it and released funds in less than 24 hours. I am grateful for the support the bank has provided and I look forward to banking more with HSBC! Reviewed on: 25th March 2023

Although Covid is all but over.. The financial aftermath isn't yet

Very understanding regarding payment suspensions, polite and friendly staff, in a particularly frustrating time seeing as there was nothing any of us could Des about it. Reviewed on: 9th March 2023

Simple, no stress manageable

Ease through app usage, can monitor payments and keep track of the loan. No stress or hassle. Reviewed on: 13th September 2022

Too much interest

I borrow about 20k and I was asked to pay 29k what a rep off bank Reviewed on: 8th August 2022

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