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HSBC: Premier bank account reviews

Name: Premier bank account
Rating: 3.08 (84 reviews)

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3.21

Based on 84 reviews, last reviewed 12th Jun 2025

25% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

12%

11%

33%

Latest highest rating:

5

Excellent product and service from HSBC! Excellent product and really good customer experience. The insurance products are a great piece of mind and offer great protection against the unexpec... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Ridiculous time to replace a credit card. We needed to replace our credit card. We understood it would take four working days but after contacting them we were told it would be 10 days. If it ... Read more Reviewed on: 7th July 2024

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About this product

HSBC Premier bank account reviews (84)

Review of the HSBC, Premier bank account:

Simple current account...I like that things just work!

I've had my current account with HSBC for years (they signed me up when I was 11...came into my school offering free footballs/rugby balls....worked!). Tend to offer a good service. I like the free travel insurance perk and they answer the phone pretty quickly too! Reviewed on: 4th October 2014

HSBC recently drastically reduced employees in Premier which now makes it nothing more than a queue jump at a counter.

You used to have a dedicated premier manager in branch who you could directly email etc. they reduced the number of these premier managers drastically and now you just have a generic Premier phone number and counter in branch. I see no advantage to have Premier anymore. Reviewed on: 18th October 2014

Solid, useful account

The HSBC Premier Account is a good solid banking product with useful features. I'd like some more perks and to be able to have a higher daily cash withdrawal amount. Reviewed on: 9th October 2014

Excelence service across multiple countries

I first joined HSBC premier when I moved overseas, I have been very impressed not only with their service across several different markets, but the personal contact offered by their relationship managers. Reviewed on: 8th October 2014

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HSBC: Premier bank account reviews

25% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

HSBC Premier bank account reviews (84)

Simple current account...I like that things just work!

HSBC recently drastically reduced employees in Premier which now makes it nothing more than a queue jump at a counter.

Solid, useful account

Excelence service across multiple countries

Do you have a different HSBC product?

Want to see more from HSBC?

Stocks and shares ISA

Regular Saver

Business Insurance

Join Smart Money People

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