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John Lewis: Home Insurance reviews

Name: Home Insurance
Rating: 2.71 (65 reviews)

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2.16

Based on 65 reviews, last reviewed 23rd Aug 2024

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

34%

2 star

52%

Latest highest rating:

5

The unfrozen freezer.. My freezer stopped working twice in two years, with the loss of everything in it. The insurance company were very understanding and paid up immediate... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Shocking! The boiler “care” service is a disgrace and JL should cut all ties with their chosen 3rd party. To clarify JLP insist on partnering with a company cal... Read more Reviewed on: 21st June 2024

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About this product

Whether you’re looking to take out buildings insurance, contents insurance, or both, you want to be confident that the provider is reputable. Our John Lewis home insurance reviews can give you insight into what you can expect as a John Lewis policyholder.

With three levels of cover: Bronze, Silver and Gold, John Lewis has options to suit many. The provider even offers specialist policies to cover listed buildings, homes built before 1800 and high-value artwork and antiques. There are no additional fees for paying your premium monthly, and no admin fees if you need to modify your cover.

If John Lewis sounds like the perfect provider for your needs, read customer reviews to learn more. Our John Lewis home insurance reviews are written by genuine policyholders. Find out how satisfied they were with the level of cover they received. Learn about John Lewis’ customer service and whether policyholders would renew with the provider.

Have you had a home insurance policy with John Lewis? Share your experience with others. Did you take out buildings insurance, contents insurance, or both? Share what level of cover you chose, or whether you required a specialist policy. Did you take out any additional extras, and were they reasonably priced? Did you encounter any hidden fees? Did you need to make a claim on your policy, and if so, how well was it dealt with?

Whether good or bad, leave a John Lewis home insurance review on Smart Money People today. Together, we can help people like you make better decisions.

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John Lewis Home Insurance reviews (65)

Simple home insurance - no fuss

I've had home insurance with John Lewis for a couple of years now. I found the online application not too onerous, and easy to choose different levels/inclusions exclusions such as accidental damage. I haven't had to claim, so can't comment on that. But overall it's been fuss free and simple and reasonable value with a brand I trust. Reviewed on: 1st August 2016

Car Insurance Reviewer

I found the customer service excellent, very quick and helpful. I unfortunately needed to make a claim and the whole system was dealt with with understanding and swiftly. I couldn't have asked for better. Reviewed on: 19th July 2016

Endless phone calls

Did a quote for John Lewis home insurance which was not only more than double anywhere else, but now they've phoned me every single day since leaving the quote. Poor form.. Reviewed on: 23rd June 2016

First Class Service

We needed to make a claim on our John Lewis Home Insurance and the service was exceptional. From start to finish we dealt with the same person, who was easy to get hold of, friendly and efficient. I was really impressed and this has made me stay loyal to the company. I would have no hesitation in recommending to friends and family. Reviewed on: 24th December 2015

John Lewis Home Insurance

I switched to John Lewis Home Insurance as my previous insurer kept jacking up the premiums. When my mountain bike was stolen I didn't think I'd recover its full value as it was four years old. The claim handler at John Lewis Insurance was a cycling expert and was very efficient and knowledgeable - he took me through the options and helped me find this year's equivalent bike from the same manufacturer Reviewed on: 6th November 2015

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